Jim Butler Chevrolet - Service Center

Excellent service and very friendly. Very clean and plus employee knowable. This where we bought last two trucks with Jim Butler. Will always bring my truck in for s and very friendly. Very clean and plus employee knowable. This where we bought last two trucks with Jim Butler. Will always bring my truck in for service. More

Oil change When I came in on a Saturday for a oil change and a tire rotation my tires did not get rotated and I didn’t get my 27 point inspection. I’m thinking When I came in on a Saturday for a oil change and a tire rotation my tires did not get rotated and I didn’t get my 27 point inspection. I’m thinking maybe I didn’t even get my oil change. Then I called to talk to the service manager left him a message to call me and he still hasn’t called. This is really not right. U guys were ok but now u guys don’t even care. More

Overall good experience Service department was clean and welcoming. My service assistant was Kayla Merrick and she was very nice and gave a daily update with the progress of Service department was clean and welcoming. My service assistant was Kayla Merrick and she was very nice and gave a daily update with the progress of the repair while the Service dept was very knowledgable with what was going on with the vehicle and repairs were completed in a timely manner. I was overall pleased with my experience and will return for future repairs More

Oil change I really like the self checkin and the Quick service. The young lady that showed me how to use it was very nice. I wish I remembered her name I really like the self checkin and the Quick service. The young lady that showed me how to use it was very nice. I wish I remembered her name More

Awesome service! From checking in to the cashier, everybody was respectful! Everyone was very friendly! This service was the first for my new Silverado so ot was free From checking in to the cashier, everybody was respectful! Everyone was very friendly! This service was the first for my new Silverado so ot was free but I will definitely be coming back! More

Poor service and wouldn't fix my warranty problem!! Poor service didnt show any proof of what he was saying. Scheduled to be looked at and then told they couldn't do that on the day I was in. Pushed off Poor service didnt show any proof of what he was saying. Scheduled to be looked at and then told they couldn't do that on the day I was in. Pushed off everytime I was in and still dont have my truck fixed!!! Will not buy again from jim butler and will send gm a direct review about the dealership. More

Awesome Service! Although our truck's repair took longer than we anticipated due to a backorder of parts, our service advisor, Doug, kept us informed all through the p Although our truck's repair took longer than we anticipated due to a backorder of parts, our service advisor, Doug, kept us informed all through the process. More

Oil change & emissions inspection I had a good experience. Work was complete in 90 minutes. No problems at all. All the work was done to my satisfaction. Thank you I had a good experience. Work was complete in 90 minutes. No problems at all. All the work was done to my satisfaction. Thank you More

Checking in I had a 10 AM appointment for a Lube and oil change + the special checkup w/coupon. I didn't get in until 10:20 maybe 10:25. However, I was out before I had a 10 AM appointment for a Lube and oil change + the special checkup w/coupon. I didn't get in until 10:20 maybe 10:25. However, I was out before Noon. More

Oil change on my 2018 impala I gave instructions for them to not rotate my three different times in person they wrote it down then on the computer. Then a tech came and asked me a I gave instructions for them to not rotate my three different times in person they wrote it down then on the computer. Then a tech came and asked me and I told him not to rotate. When it was done in one hour and 40 minutes later witch is terrible. They rotated the tires. I have called the manager three times and he has still not called me back witch is unsatisfactory. I went up there yesterday to get them to rotate back and they said they was to busy!!! I filled out a lot of people I don’t know just to complete the survey. More