Jim Butler Chevrolet - Service Center

Flawless Experience! I dropped off my 2019 HD in for an oil change and tire rotation and also asked about paintless dent repair. I got a stinky small dent on my hood alre I dropped off my 2019 HD in for an oil change and tire rotation and also asked about paintless dent repair. I got a stinky small dent on my hood already!!! I got lucky, their PDR was onsite and got everything take care of in one day!! Awesome!! More

Outstanding Customer Service A dealership that you can trust, great customer service friendly and they care about your problems. Always fixed right the first time and always gree A dealership that you can trust, great customer service friendly and they care about your problems. Always fixed right the first time and always greet you with a smile More

Prompt, courteous and high quality service always The service department treats me like family and have a ready-to-work on your vehicle attitude. They treat me like family, and know exactly why I am The service department treats me like family and have a ready-to-work on your vehicle attitude. They treat me like family, and know exactly why I am bring my vehicle in for service. There have been times when I've shown up without an appointment and I am treated the same way. The technicians are knowledgeable, professional and helpful. I always feel like everyone has my best interests at heart. Repair costs are reasonable and they keep my vehicle in tip-top condition. More

great experience great folks. I appreciated that you all matched TireRack prices Kayla is great and easy to communicate with. I highly recommend Jim Butler Che great folks. I appreciated that you all matched TireRack prices Kayla is great and easy to communicate with. I highly recommend Jim Butler Chevolet!! great sellection and service!! More

First time service This was the first time getting my truck serviced and everything was exceptional from the customer service to the service work. The wait wasn’t very l This was the first time getting my truck serviced and everything was exceptional from the customer service to the service work. The wait wasn’t very long either. More

Terrible Service will not be back Scheduled an appointment for Wednesday for a warranty repair, they did not even look at my truck until 5 days later. Put me in a Rental (at my request Scheduled an appointment for Wednesday for a warranty repair, they did not even look at my truck until 5 days later. Put me in a Rental (at my request) then proceeded to charge me for the rental, a rental that I would not have needed if it didn't take almost a week to fix an issue that took them an hour once they finally looked at it. Didn't even complete the entire service, and when I reached out to management about all of this I never got a returned call. More

oil change 2 filters alignment and rotation great service. was completed within an hour. oil change, 2 filters replaced and tire alignment and rotation. I really appreciate that all was done w great service. was completed within an hour. oil change, 2 filters replaced and tire alignment and rotation. I really appreciate that all was done within an hour. More

great service and analysis of the issue Great customer service,it took an extra day to get the parts in so our service agent gave us a rental for the day. Little things like that go a long w Great customer service,it took an extra day to get the parts in so our service agent gave us a rental for the day. Little things like that go a long way in keeping customers. I do wish they spent more time explaining the repair and the cost. More

Oil Change, Tire Rotation, Multi-Point Inspection Recently took my 2014 Silverado to Jim Butler for the above service. I was told vehicle would be ready in 90 minutes, however, was actually ready to g Recently took my 2014 Silverado to Jim Butler for the above service. I was told vehicle would be ready in 90 minutes, however, was actually ready to go in 1 hour. More

Jim Butler Service First, let me start by saying that the sales team is hands down the best in the biz. Super nice guys who will literally go above and beyond to make a First, let me start by saying that the sales team is hands down the best in the biz. Super nice guys who will literally go above and beyond to make a happy customer. But once they have your 50+ thousand dollars and you have to deal with the service department they’re complete xxxx. They take on way too big of a load of customers, so expect long wait times, stressed out employees, and xxxx attitudes. If you want my advice.... definitely buy your car from these guys .... but get it serviced somewhere else. More