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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,260 Reviews

4,260 Reviews of Jim Butler Chevrolet - Service Center

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December 04, 2018

Great Service . Always know that I will receive competent and thorough service. Keep up the great work. and great technicians. What more can I say? More

by emile.lenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla?
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 04, 2018

A great experience The service writers mechanics everyone was great the truck performs well I would definitely recommend them to all my friends and family Doug kircher i More

by bauersolly1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug kircher
Dec 04, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 04, 2018

Very easy and good service They did a great job repairing my van and were very nice and easy to work with. I would highly recommend them to anyone needing auto services. Would a More

by RCREVIS695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review and recommendations! We enjoyed working with you as well and look forward to seeing you next time! Safe travels.

December 04, 2018

Jim Butler Chevrolet (JBC) stands by their work I had what looked like a blower motor that failed on my hvac system, and JBC diagnosed it as such. They replaced it, but found that it was inoperabl More

by myphb52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill-Service Advisor
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your thoughtful feedback! We're very glad we were able to keep digging until we found the problem and make sure it got fixed! We are always here to help and look forward to working with you in the future!

December 04, 2018

Great service Doug and the service staff got me in and out quickly!! Mike Marshall even checked in on me to see that everything was OK! Marc More

by chueyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Dec 04, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad Mike and Doug took great care of you for your visit with us! We look forward to working with you again soon!

December 03, 2018

Above and beyond Scheduled for routine oil change and on way to dealership engine light came on. Service center scheduled that service and arranged free rental car. A More

by ethomas68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 03, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

December 03, 2018

Service Friendly fast service. Have never had any issues with anything I have taken my vehicle in for. I have recommended butler to several friends for buying More

by Rws1820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Dec 03, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review and your recommendations! We sincerely appreciate your business and we're glad we've been able to really wow you. See you next time!

December 03, 2018

Oil change They were crazy busy but I was in and out with my oil change and tire rotation in 50 mins. They said it would be 90 mins. More

by mom2nicole00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Michelle! We're glad we exceeded your expectations for your service experience with us! See you next time!

December 03, 2018

Excellent In and out with very little wait time. Check out was quick and accurate. Seating area was comfortable and relaxing. Overall a pleasant experience. Car More

by littlgeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Mike Johnson
Dec 03, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad our staff was able to provide such a great experience for you, all the way to the little details. We're always here to help and we look forward to working with you in the future!

November 30, 2018

Under warranty engine light First and foremost I would like to applaud Makayka for all the hard work! She went above and benoyd for us! Our engine light was on got the run around More

by grifloghcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makhaya in service
Nov 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your thoughtful feedback. We're so glad that Kayla too great care of your during your visit with us, even though there were some hiccups along the way. We're relieved that everything is not taken care of. We hope things go smoother for your future visits with us!

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