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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,297 Reviews

4,297 Reviews of Jim Butler Chevrolet - Service Center

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December 20, 2018

First service on 2018 Silverado Arrived for scheduled service Truck was service in a timely manner while waiting in a comfortable well stocked lounge ares. Bill Timmons my service ad More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Dec 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Tom! We're so glad our team took great care of you- in service and in sales! We'll make sure to let the guys know what a great job they both did. We look forward to seeing you again soon! Happy holidays!

December 20, 2018

A great job A great place to take your car to and get it work on. Make a Appointment to have my oil change and filter a great job. Keep up the good work. More

by vfred5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 20, 2018

Amazing My experience with the sales and finance department was smooth and effortless on my part. Matt and Stacey were professional at all times. I had to pic More

by misslindasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you a great vehicle for the best price! We look forward to working with you again next time! Happy holidays!

December 19, 2018

Worth the drive. I have dealt with the professional friendly staff at Jim Butler Chevy on just a few occasions and I can’t say enough good things. From the purchase o More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon in accessories. , Scott Johnson
Dec 19, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Scott was able to ensure that you had such a great experience with us. We hope you enjoy your new SUV for many years to come!

December 19, 2018

Oil and filter change done as required but it took 1.5 hours to complete, oil and filter change should not take more than one hour. More

by andrewzb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Andrew! While we understand waiting is never fun, our estimated time for oil changes and tire rotations is 90 minutes. We're so glad we hit that mark for you! We are not a quick lube shop, and we take more care in performing routine maintenance, including a very thorough multi-point vehicle inspection performed by our GM Certified Technicians. We are constantly working to improve our wait times and we hope to do even better for your next visit!

December 18, 2018

Oil change Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us o More

by dsreisenleiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you! We look forward to working with you again next time!

December 18, 2018

Great experience First time for service at Butler Chevrolet. Great experience, professional staff. The work was done quickly and the service advisor was informative an More

by tdm5957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 18, 2018

Took a while Took a lot longer than I thought it should. I made an appointment for an oil change and tire rotation and it took almost 2 hours. If I go to jiffy lub More

by rsulli24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! While we understand waiting is never fun, our estimated time for oil changes and tire rotations is 90 minutes. We're so glad we got very close to hitting that mark for you! We are not a quick lube shop, and we take more care in performing routine maintenance, including a very thorough multi-point vehicle inspection performed by our GM Certified Technicians. We are constantly working to improve our wait times and we hope to do even better for your next visit!

December 18, 2018

OIL CHANGE THE PEOPLE WERE GREAT. WE WALKED ACROSS THE LOT AND CHECKED OUT NEW VEHICLES WHILE WE WERE WAITING. KIM HAUSMANN WAS GREAT . HPOE WE SEE HER NEXT TIME More

by macmik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilcox
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. Let us know if you saw any vehicles you'd like to take a closer look at and we would be happy to get it ready for you! We're always here to help!

December 18, 2018

Great service Everyone was helpful and friendly, the waiting area was great. The service was explained in detail and done in a timely manor. I also appreciate the s More

by timd.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Dec 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

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