4,258 Reviews of Jim Butler Chevrolet - Service Center
Fast and Reliable Service Always at the dealership, I am treated with the fast and courteous customer service. I feel that I am important!!! The service advisor explained to me Always at the dealership, I am treated with the fast and courteous customer service. I feel that I am important!!! The service advisor explained to me the status of my oil change as well as letting me know about another possible issue, getting resolved. All in all this service department get a 100% from me!!! More
Above and beyond. Dealership is always understanding and they always take care of me and they are very thorough about everything. Great dealership and the service adv Dealership is always understanding and they always take care of me and they are very thorough about everything. Great dealership and the service advisors are great and also go above and beyond. I do beleive my service advisor was Kim. More
Tire issue Tire had a screw in it and they patched it quickly. It is holding and I am back on the road. Job well done. Thanks Tire had a screw in it and they patched it quickly. It is holding and I am back on the road. Job well done. Thanks More
You should schedule... But I just dropped in and they squeezed me in for warranty service and oil. They were very busy and doing amazing job for demanding volume. Wow, it was gr I just dropped in and they squeezed me in for warranty service and oil. They were very busy and doing amazing job for demanding volume. Wow, it was great service, Friendly and a free car wash. Best service I had in awhile. FIVE STAR***** for me. Thank you Kayla Merrick!! Kindly, Fred J. More
Step side install The step sides and paint coating look great. Bill, at the service desk kept me informed. The check out was easy and pickup. Great service. The step sides and paint coating look great. Bill, at the service desk kept me informed. The check out was easy and pickup. Great service. More
awesome the service department was totally professional and polite, Kim Hausmann was an awesome attendant, kept me informed of everything and Mathew Tate is a the service department was totally professional and polite, Kim Hausmann was an awesome attendant, kept me informed of everything and Mathew Tate is a great mechanic that has gone through extensive training and trust him totally to take care of all things pertaining to my truck. I can't afford to have my truck breakdown on me and feel that I get the best care at Jim Butler... More
Great experience! I didn't have an appointment, but my check engine light had come on. They took me right away, kept my car and put me in a rental car. They discovere I didn't have an appointment, but my check engine light had come on. They took me right away, kept my car and put me in a rental car. They discovered the problem, fixed it and within 3 days I had my car back. Bill was extremely helpful and courteous and kept me apprised on the progress. I was delighted to be so well taken care of. More
Oil change Length of wait for a simple oil change was 2 hours and I had an appointment. I feel that's a long wait for that service Length of wait for a simple oil change was 2 hours and I had an appointment. I feel that's a long wait for that service More
Awesome Service Assistant Although it took several days for the shop to service my vehicle, Kayla Merrick (Service Assistant), as promised, made sure she called me every aftern Although it took several days for the shop to service my vehicle, Kayla Merrick (Service Assistant), as promised, made sure she called me every afternoon to provide me status on the progress of my vehicle's service. She was very cordial, professional, and detailed in providing me with useful information and made sure that I was not being inconvenienced. More
Quickest Service I’ve received I normally have to wait a couple hours to get an oil change, tire rotation. The last time I dropped off my car rr nite before and the next day it was I normally have to wait a couple hours to get an oil change, tire rotation. The last time I dropped off my car rr nite before and the next day it was still not ready. This was the quickest turn around I’ve experienced in quite some time. I was told 90 min and my.vehicle was actually ready in about 80 minutes! More