Jim Butler Chevrolet - Service Center

Butler is best Pass several other GM dealers on my way to get my Cadillac serviced at Butler. They are the best. Friendly, fair and responsive. Work done is alwa Pass several other GM dealers on my way to get my Cadillac serviced at Butler. They are the best. Friendly, fair and responsive. Work done is always first class More

2015 GMC Bill had recommended some standard services for my truck on my last visit and I couldn’t do it then. I was called and was asked about my trucks’ serv Bill had recommended some standard services for my truck on my last visit and I couldn’t do it then. I was called and was asked about my trucks’ service needs as it was showing that I needed an oil change. So I scheduled the appointment and also some of the recommended services that Bill had mentioned before. I’m glad I did because my truck is running much better More

great job thank you so much for all the help it always a good experience and very respectful .I will be going back next time job thank you so much for all the help it always a good experience and very respectful .I will be going back next time More

Everything fixed and covered under warranty. No issues. Kim is great to work with. Had issue with heated seat not working. They also covered the rental through the warranty. Kim is great to work with. Had issue with heated seat not working. They also covered the rental through the warranty. More

Oil change and rotation Great staff-friendly and work was done in a timely mannerI would highly recommend this dealershipThey made me aware of another issue that I did not kn Great staff-friendly and work was done in a timely mannerI would highly recommend this dealershipThey made me aware of another issue that I did not know about and ordered a part!!! Great service More

The service dept. made my visit fast & pleasant Went for my routine oil change. The service dept got me in and out in no time and as always were so pleasant and cordial, as well as the rest of the Went for my routine oil change. The service dept got me in and out in no time and as always were so pleasant and cordial, as well as the rest of the Jim Butler team. More

Excellent service and great staff Service always done right the first time and the staff goes out of their way to make us comfortable and happy. No reason to go anywhere else. Thank Service always done right the first time and the staff goes out of their way to make us comfortable and happy. No reason to go anywhere else. Thank You very much!! More

Impala service Kim was amazing!!!!!! She went way above to make sure my car was a priority. She kept me posted on the repairs and she returned my call. I could not h Kim was amazing!!!!!! She went way above to make sure my car was a priority. She kept me posted on the repairs and she returned my call. I could not have asked for more from her. You’re lucky to have her. More

Oil change Was at garage door 12 minutes waiting for check in, I wasn’t even acknowledged. Quoted 90 minutes it was 2hrs15minutes. Very rude employees. In their Was at garage door 12 minutes waiting for check in, I wasn’t even acknowledged. Quoted 90 minutes it was 2hrs15minutes. Very rude employees. In their defense there were so many appointments booked back to back which isn’t their fault I assume. It was hectic atmospher around the shop. I shouldn’t of had to ask for car after that long of a wait, and car was ready. More

Bill the service writer was awsome. I was a walk in due to a check engine light on my 2002 S-10, I had just come from another place that wanted $125 to check and find out what was wrong I was a walk in due to a check engine light on my 2002 S-10, I had just come from another place that wanted $125 to check and find out what was wrong and if I had the work done there, it would not be applied there. I thought that was wrong because the truck gave codes to what was wrong. Bill, the service writer took the time to explain that there was more to just reading some code from the truck and went through what the mechanic might have to do. Then he explain the time factor with me being a walk in. He arranged a guy to take me home and also at the end, arranged for someone to pick me up when the work was done because my wife was out of town. It turned out that truck had sensed my thermostat on the engine had failed. Who knew that the truck could do that? I am 72 and computer friendly but I am not truck friendly and Bill explained every thing to me so I could understand. That is why I rate him as awesome. More