4,245 Reviews of Jim Butler Chevrolet - Service Center
Communication was lacking and repair took several days longer than stated. I will not be using this repair center again. longer than stated. I will not be using this repair center again. More
Great experience, Wyatt in the service department provided excellent customer service. He called me with updates during my service and the truck was ready exactly when he promised. His estimate on th provided excellent customer service. He called me with updates during my service and the truck was ready exactly when he promised. His estimate on the total repair cost was spot on. Overall I'm extremely happy the service provided. More
Made an appointment for oil change but still took over 2 hours to get finished up. I know some things are estimates but with an appointment I hoprd to be a bit more timely. hours to get finished up. I know some things are estimates but with an appointment I hoprd to be a bit more timely. More
Efficient, orgqnized, expert customer service. None better. Must remember, the dealer is always the best place for routine maintenence and repairs. None better. Must remember, the dealer is always the best place for routine maintenence and repairs. More
Everyone at the dealership was friendly and helpful. We had a great experience at Jim Butler! We had a great experience at Jim Butler! More
Our used car had several issues when it was towed to this facility They ended up having the car for three weeks before all issues were resolved Our temporary plates expired and we didn’t get the title in facility They ended up having the car for three weeks before all issues were resolved Our temporary plates expired and we didn’t get the title in time from crestwood location to avoid penalties But we were satisfied with the service rendered which was no charge under 3mo/3000mi warranty More
My oil change was completed in a timely manner and the service department was very easy to work with. service department was very easy to work with. More
Some of the staff was awesome, i had many complaint about oil leakage of my car, clicking noise around tires, thumbing noise under hood mechanics never saw r heard anything when serviced, problem. take car t oil leakage of my car, clicking noise around tires, thumbing noise under hood mechanics never saw r heard anything when serviced, problem. take car to fenton told my car was still under warranty but it was not came out of 3700$ including price of rental finding out 2 days later car was not under warranty. More