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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,246 Reviews
Call Service Center (636) 349-3222

4,246 Reviews of Jim Butler Chevrolet - Service Center

Sort by
February 17, 2025

Fast efficient service. Would recommend to anyone. Thank you for getting me back to work on time. More

by daniellionsden64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2025

They broke my antenna and they taped it to my car without telling me it was completely broken More

by burrowdanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. If you wish to further discuss this concern, please reach out to our service manager directly at 314-274-1687.

February 17, 2025

They know what they are doing. I was impressed by the deal. I love my car. More

by letgodoggy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We hope to see you soon!

February 17, 2025

Problems explained clearly. Time-frame for parts and getting fixed communicating clearly. Staff very courteous. More

by b50smyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Stephanie
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Feb 21, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 17, 2025

Kim Hausmann is as courteous and professional. The service required was done in a timely manner and was completed to my satisfaction. More

by johnpmiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 15, 2025

They told me how long it would take for my car to be ready but they got it ready earlier. They were professional about it. They kept me informed they fixed my car and even gave me a car wash. They were More

by shortyshort67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

It's a great place to have your service work done everybody there is extremely nice and they do a great job More

by stltin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

February 13, 2025

We’ve been going to this dealership for years for sales and service. It’s usually a great experience. More

by cssstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Feb 17, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 13, 2025

Oil change took 4 hours. Had a scheduled appt at 11 and was done at 3pm. More

by gregg.christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. I will be sure to speak with our service manager regarding your concerns. We hope that our efforts to improve are evident in future visits.

February 13, 2025

Kim was great. Always a smile and very helpful. She is a true asset to the service dept More

by mikeb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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