Jim Butler KIA

Twice we have gone in there and not found what we were looking for. Both times Brandon went out of his way to find us a car that was EXACTLY what we told him we wanted. Annie and Brandon treat customers b looking for. Both times Brandon went out of his way to find us a car that was EXACTLY what we told him we wanted. Annie and Brandon treat customers better and with more respect than any lot I have ever visited. We love both of our Kia vehicles and would recommend to anyone that they work with the internet sales team at Jim Butler Kia to buy their next car. More

I have purchased 14 new cars over the last 30yrs and this was by far the best car buying experience ever. Mike, Ben, and Justin are knowledgeable, no pressure partners who are completely dedicated to their c was by far the best car buying experience ever. Mike, Ben, and Justin are knowledgeable, no pressure partners who are completely dedicated to their customer's positive experience. More

I hate car shopping because I hate feeling pressured to something. I did not feel pressured to buy at Jim Butler Kia. I wasn't sure if I was going to be able to afford a new car, but they somehow made it h something. I did not feel pressured to buy at Jim Butler Kia. I wasn't sure if I was going to be able to afford a new car, but they somehow made it happened! Ben was so nice when he first walked up to us, and I knew I found someone I would feel comfortable buying a car from. I appreciated that he took time to figure out how much I wanted to spend first before he showed me anything. My sister wanted me to test drive a Soul, and Ben showed me the perfect one at the right price. I was thrilled! Justin got the payments right where I asked him to get them. I loved the fact that they didn't pressure me into looking at cars that I couldn't afford, and they didn't pressure me into getting extra warrenties that I couldn't afford. Plus, they were so fast. When I bought my other car it took me about a week for the entire process, but I drove off the lot with my new Soul about 3 hours after I got there. The great customer service didn't stop the day I bought my car. When I walked in to pick up my title, Ben jumped up out of his seat to greet me and asked how the car was. He even ran out to my car because they accidently gave me my sister's title (she bought a car from them too) to make sure I had the right one. I would buy my next car from Ben and Justin in a heartbeat! Thank you guys so much! More

Andy and Chris got us into a car!!! Ours broke down and was not worth it to fix. Andy and Chris worked with us. They were super awesome! was not worth it to fix. Andy and Chris worked with us. They were super awesome! More

I was extremely pleased with the service I received at this dealership. From the first phone call I received from Cheryl to the warm greeting and amazing customer service I received from Andrew. Not only this dealership. From the first phone call I received from Cheryl to the warm greeting and amazing customer service I received from Andrew. Not only did I get an amazing deal on my new Kia but Andrew went above and beyond to make sure I knew all the bells and whistles of the vehicle. I would definitely recommend this dealership to anyone I know that's in the market for a new car!! More

My husband and I were in the market for a new car and were looking at numerous compact SUV's (Ford Edge, Santa Fe, and Kia Sportage/Sorento). We decided the one we wanted most as the Kia Sorento Limited were looking at numerous compact SUV's (Ford Edge, Santa Fe, and Kia Sportage/Sorento). We decided the one we wanted most as the Kia Sorento Limited. We went to many Kia dealerships in the St. Louis area but ended up purchasing from Jim Butler Kia in Chesterfield. The friendliness of the associates was above and beyond! We worked with Don Wright who was very knowledgeable to all our numerous questions and we never felt pushed or pressured in any way. The car purchasing process can be frustrating and lengthy but they made ours a wonderful experience and we would definitely recommend this dealership to all our family and friends. We love our new car and couldn't be more pleased with the process:) More

I called the dealership after a horrible experience at another Kia dealership to see if they would match an offer on a 2013 Optima I had reached with the other dealer. They did not have the exact car I a another Kia dealership to see if they would match an offer on a 2013 Optima I had reached with the other dealer. They did not have the exact car I asked for at the same price, but were actually able to offer me much more car for not much more money. Brandon is very knowledgeable and friendly, and was very patient with working around my schedule. Everyone I have dealt with at the dealership has been friendly and followed through on what they said. More

We went in looking for a particular car with a particular price and payment and our sales person went above and beyond to make it all happen. We are now the new owners of The prettiest Kia Optima in St. Loui price and payment and our sales person went above and beyond to make it all happen. We are now the new owners of The prettiest Kia Optima in St. Louis More

Let me start off by saying this is our 3rd purchase from Jim Butler Kia. Secondly, I actually work for another dealership in the area, so for us to purchase from another dealership is HUGE. Since we are exp Jim Butler Kia. Secondly, I actually work for another dealership in the area, so for us to purchase from another dealership is HUGE. Since we are expecting a second child, we decided to replace our Kia Rondo with something bigger. I spoke with Cheryl, and told her we wanted to come in Friday to just browse. She suggested we come in sooner because of the huge sale they were having at the time. Knowing how fast the vehicle we looked at sold last time while we were "thinking" about it, I didn't want to risk it. My husband and I came in the next night, and I was pleasantly greeted by Greg. I told him I was there just to get a value on my trade in before my husband arrived, and he immediately took action and got my car in to inspection for the appraisal. He patiently waited for my husband to arrive, and then he sat us down to discuss our needs/wants. He suggested the Sorento, which my husband was hoping for in the back of his mind anyway. I knew nothing about the specifics of the Sorento, so I asked Greg what set it apart from the Sportage I had a short time back. After hearing the differences, we decided to look at a Sorento. He went over the different options, and found a vehicle that fit both my specifications and my husbands. The Sorento he picked out for us was absolutely perfect. He was not pushy at all. He even showed us a similar model with not as many features, just so we could see our other options at a cheaper price. We went with the fully loaded Sorento. I knew the next step was finance, but no worries there. Since we have purchased two other vehicles from J.B.K. we knew it would be stress free. Justin in finance took excellent care of us. We got the interest rate we needed, plenty of money on our trade, and zero down on the loan. The best part was their up front pricing was better than my employee pricing at my work, so the price of the car was great. We were literally in his office for 5 minutes. No hard up sells, no extended this or that. It was great. I asked them if they could fully detail the car, including shampooing the seats and buffing the exterior, and they said no problem. We had things to do that day, so Greg, our salesman, gave us another car to drive for the day until our Sorento was done. Before we left, Greg made sure to show me how to lower the 3rd row seating and how to use the other functions such as AWD and the Bluetooth. I must add, I referred our good friends after our first purchase since these guys were so great, and our friends bought a new Sportage. Fast forward, those same friends came back and upgraded to a new Sorento the same week we bought ours. I don't think we will ever even browse at another dealer in the future when we upgrade my husbands Optima. Jim Butler Kia really is the best! More

Having purchased a Saturn prior to this visit, I was already very happy with my purchase from Jim Butler. This was my first visit to the Chesterfield Jim Butler Kia and I found their staff to be very f already very happy with my purchase from Jim Butler. This was my first visit to the Chesterfield Jim Butler Kia and I found their staff to be very friendly and helpful. They listened to what we thought was an impossible financial scenario and they got us a deal! We traded in a 2008 Ford Focus for a 2013 Kia Soul base model. They gave us $1,000 over bluebook value for our car, plus no money down, plus an affordable monthly payment. My wife and I were very pleased. Andrew was a very patient salesman and Justin took care of our loan like a boss. I recently visited for my first old change and their service department was great. More