Jim Butler KIA

Nathan was great to work with and helped explain everything we needed to know. Highly recommend!! everything we needed to know. Highly recommend!! More

Such a smooth & painless process! We’ll definitely be back! Worth the drive for us and stress free! We’ll definitely be back! Worth the drive for us and stress free! More

My experience with Jim Butler has been great! They went above and beyond to help me get into a new car!! They communicate well and answered all my questions!!! They went above and beyond to help me get into a new car!! They communicate well and answered all my questions!!! More

Everyone was very kind and helpful. They went out of there way to make me happy with my purchase. They went out of there way to make me happy with my purchase. More

Should have avoided the purchase when they did not listen to me about requirements for registration in my state. Don't trust that their 3rd party is going to get it done as they claimed they can. to me about requirements for registration in my state. Don't trust that their 3rd party is going to get it done as they claimed they can. More

Great service and timely response. Good followup after the sale. Clean car dealership and good informed Finance manager Good followup after the sale. Clean car dealership and good informed Finance manager More

Keith and Jake were very welcoming to me, and genuinely wanted to get my car in as soon as possible to have my issue addressed. Keith kept me informed of the findings, and how to remedy it. The most impres wanted to get my car in as soon as possible to have my issue addressed. Keith kept me informed of the findings, and how to remedy it. The most impressive thing about Keith, and at least one technician, is that they made it into work despite icy conditions that morning, and since my car was already there, they were able to complete service on it that day. Thank you so very much!! More

Quick, courteous and thorough. Appreciated quick turnaround and the phone call letting me know the outcome. Appreciated quick turnaround and the phone call letting me know the outcome. More

Service department took good care of me since I had to wait 3 1/2 hours to get my oil changed and tires rotated. I’ve had some issues when I have called to ask questions at the dealership. I’ve not had th wait 3 1/2 hours to get my oil changed and tires rotated. I’ve had some issues when I have called to ask questions at the dealership. I’ve not had the most polite people. I’m considering getting rid of my Kia because of the experience that I’ve had there. My car just turned over 34,000 miles. After my oil change I looked up to see when my next one would be. And they had written down 75,000 miles for my oil change. There’s no way that my car which does not take synthetic oil Would be able to go 40,000+ miles without oil change. So there was a lot of inconsistency altogether. I’m looking at least in car with another dealership. My experiences not always been negative but the last two times has been challenging to say the least. More

I am really happy that I chose Jim Butler. They gave me everything that I asked for. I appreciate their great service. They gave me everything that I asked for. I appreciate their great service. More