Jim Butler KIA - Service Center

Very helpful, nice, and inviting. Pleasant staff. Nice show room. Large inventory of cars and eager to help customer Pleasant staff. Nice show room. Large inventory of cars and eager to help customer More

The person at service desk was friendly. I waited and was kept updated. Service completed I waited and was kept updated. Service completed More

My Telluride had an open recall. Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how t Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how the process was going. More

The service rep was friendly and overall service was prompt and sufficient. All of my needs were addressed prompt and sufficient. All of my needs were addressed More

Keith was very friendly and nice to work with. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. More

I arrived at 12 for a 12:10 appt. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. More

The staff worked me in to get new tires on the only day I had available during the week. They also told me I would need new brakes soon as a heads up which was greatly appreciated. Jonathan & Keith are very had available during the week. They also told me I would need new brakes soon as a heads up which was greatly appreciated. Jonathan & Keith are very kind and helpful. More

Jonathan was very friendly and made us feel like he wanted our business. Everyone we talked to at the dealership were very nice. wanted our business. Everyone we talked to at the dealership were very nice. More

I just bought my Telluride and haven't needed the service department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even f department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even freak out on the test drive when I enthusiastically announced, "Okay, let's test out the horsepower!" She was so on top of everything and I wouldn't hesitate to do business with her again. Thanks, Katye! More

Came in for my 1st service and didn't happen. ..Why do all kia service departments suck ..Why do all kia service departments suck More