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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
810 Reviews

810 Reviews of Jim Butler KIA - Service Center

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June 13, 2024

The service was fast and good, but the car wash leaves something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! More

by TVMW007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Car was purchased here 10 years ago. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. More

by powers29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

My settings were not the same, I had other appointments and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does custom More

by xmasjoy4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Decent service for needed services, time was acceptable. Terrible experience with car wash, car was covered with dried water spots, had to home and wash car to prevent damage to paint from water spots. Don’ More

by jerjang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dickerson
June 11, 2024

The service people at Jim Butler KIA were friendly and prompt. Took less time than expected. A really good experience. More

by beamcycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Rice, David Dickerson, Allen Starnes
June 11, 2024

Cheryl cooper and the Manager at the service center are phenomenal, genuine, great memory, better than mine at-least :) go there if you want to be taken care of, More

by kazmeodx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I have been using Jim Butler service for the past 10 years and we have been impressed with the treatment that we have received. I wish all dealerships were as great as Jim Butler and had people like Kei More

by c-bvictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Very clean, and got me out in great time. Also the staff was very nice and great to me More

by bernardterry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
June 10, 2024

Love the Service and the Patients they have so u can understand what work u need done More

by sjt8040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I was greeted by service, asked what my expectations were for the visit, I asked a couple of questions…answered quickly and my car was taken care of and was finished in the time promised. I always take my c More

by tambo213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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