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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
974 Reviews

974 Reviews of Jim Butler KIA - Service Center

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May 06, 2024

It was easy to book service. My vehicle received and took for service immediately . Got the vehicle serviced before expected time. More

by Praveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Excellent service as always. In time and with a nice clean car at the end. Thank you. More

by karl.hofman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great service experience. It was done in the time they quoted me and the pick up and delivery service was outstanding. I highly recommend this service department. More

by mctdrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

I have had multiple issues with my brand new vehicle and the post sales support has been terrible. Car has been into four separate times with the same issues. More

by logan_5_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Jim Butler’service department is knowledgeable, professional, and dependable. Arriving for an appointment, I am greeted by service personnel who are prepared with record of my request for the day a More

by nancyheimerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Love the service everytime I use them, love the environment as well. Wish I could always use them. More

by ravenchisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi beck , David Dickerson, Allen Starnes
May 03, 2024

By far the best service department in the business! The new service manager Allen is awesome. Thank you!! More

by Lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
May 02, 2024

They had us in and out and made everything about the experience smooth and easy. More

by joeytrebing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Raven and Mary were phenomenal I can’t wait to refer to this dealership. Thank you for everything. More

by jburks43092
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven Chisley
May 02, 2024

Friendly, accommodating, and professional staff. They were able to provide me the car I wanted and answered all the questions I asked. More

by Anna Dornquast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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