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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
825 Reviews

825 Reviews of Jim Butler KIA - Service Center

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February 12, 2024

Lack of communication with the service department is a major issue. This has been an ongoing problem. More

by sgtmama1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

kind, timely service which is very important to me because I wait for my car. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Keith was very compassionate, very kind. My experience with Jim Butler and Keth, Service Manager was the very best. More

by odomk1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Butler Kia has been one of the best car dealerships I’ve ever dealt with, providing excellence in sales, service, parts and generous offers on trade ins and even out right purchases! The staff has always be More

by chuck92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Friendly and positive attitude. In and out of service appointment without any issues. Service completed within the appointment time. More

by anand.davuluri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Very pleased with my service experience at Jim Butler. Started on time and finished quickly. Cleaned car up nicely before returning to me. More

by j2stepper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Great people selling great cars. I love my Kia and would recommend purchasing from Jim Butler! More

by Kenziecooper098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Very efficient and very friendly service with a smile. My car was in good hands More

by melodystandifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

I personally have never had a bad experience at your dealership, service department. You have thus far been very helpful and professional, keep it up! More

by ROY4822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Okay It was a good experience and Keith was very helpful and clear on explaining the problem with my signal indicator. Very professional as usual. More

by SLGENO
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sutton
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