Jim Butler KIA - Service Center

The auto purchasing process was flawless. I did not receive a $1500 dealer discount but that was because I forgot and wasn’t offered I did not receive a $1500 dealer discount but that was because I forgot and wasn’t offered More

The dealership was great. This was the best car buying experience we’ve had so far. No pressure and everyone was very informative and professional. This was the best car buying experience we’ve had so far. No pressure and everyone was very informative and professional. More

Keith was very helpful and friendly. My appointment was fast and stress free. Their new garage for service is very well done and the staff are all helpful. My appointment was fast and stress free. Their new garage for service is very well done and the staff are all helpful. More

JBK is the great. wouldn't take my vehicles anywhere else. I tell everyone I see. wouldn't take my vehicles anywhere else. I tell everyone I see. More

He’s always on top of things and a good listener. Professional in every way. Professional in every way. More

Justin provided just the right amount of information and contact frequency, without being pushing. Excellent experience. contact frequency, without being pushing. Excellent experience. More

10:30 oil change appointment. Was told it might take an hour. After 1.5 hours I noticed my vehicle hadn't even been moved in for service. I inquired about it and it was moved Was told it might take an hour. After 1.5 hours I noticed my vehicle hadn't even been moved in for service. I inquired about it and it was moved in and completed by 1:15 - 1:30 pm. I didn't expect it to take approximately 3 hours since I had an appointment time and I also had a 3-hour round trip drive. More

Jim Butler Kia has really great people working there. From the sales floor to the service technicians and into any office in the building you’ll find a good person willing to help. From the sales floor to the service technicians and into any office in the building you’ll find a good person willing to help. More

Lack of communication with the service department is a major issue. This has been an ongoing problem. major issue. This has been an ongoing problem. More

kind, timely service which is very important to me because I wait for my car. because I wait for my car. More