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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

March 02, 2017

Service A 123- service mgr- Clifton Webb I really appreciate the excellent service of Cliff Webb and of course his team of mechanics. He is professional, courteous and friendly. We live clos More

by tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : auto mechanic (Did not get his name)
Mar 08, 2017 -

Jim Coleman Honda responded

Tess, Thank you so much for your 5 star review! We will pass your compliments on to Cliff; Excellent service is the key we use to drive our business here at Jim Coleman Honda. We appreciate your loyalty and can't wait to help you with your next Honda needs. Drive Safe!

March 01, 2017

Exceptional Cliff Webb is extremely customer oriented and always takes great care of ensuring my service is timely complete and within budget. He is very knowledg More

by Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2017 -

Jim Coleman Honda responded

Thank you very much for the 5 star rating! Jim Coleman Honda always strives to deliver the best possible customer service. We're happy to hear that Cliff went above and beyond to make you feel comfortable and satisfied with your service. Drive safe!

March 01, 2017

Excellent care Service was done in a timely manner and the staff was very polite and friendly. Received a phone call when service was done and ready for pick up. More

by Jns1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Mar 08, 2017 -

Jim Coleman Honda responded

Here at Jim Coleman Honda we pride ourselves on our prompt and efficient sales and service team. Thank you so much for taking time out to give Steve, and us, a 5 star rating. We can't wait to help you with any other Honda needs you may have. Drive Safe!

February 27, 2017

Oil change & general check-up Sam Wu gave me excellent customer service and cleared explained my options and costs. He made sure the work was done within scheduled time. Thanks All More

by Vcrowe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 08, 2017 -

Jim Coleman Honda responded

We always want to make sure there is a clear line of communication with our customers. Jim Coleman Honda believes in making sure our customers are fully informed while they are visiting us. We are happy you had an exceptional experience with us, and with Sam Wu, and we are here if you need anything in the future, thank you.

February 26, 2017

The Best Car Buying Experience. Ever. We stopped in to look at the new 2017 Honda CR-V. Ken Williams met us and went over each model in the line in detail. We decided on a vehicle, Ken and More

by Scott and Denise Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Williams, Dawn Burger
Mar 08, 2017 -

Jim Coleman Honda responded

Scott and Denise, Thank you for such an amazing review, we'll be sure to pass along your praise to Dawn! Thank you for choosing Jim Coleman Honda; we're are thrilled to hear of your splendid experience and certainly cannot wait to hear from you again if you were to choose your next vehicle. Drive Safe!

February 24, 2017

Nice experience It's a nice experience shopping with Jim Coleman Honda at Clarksville. The sales person was very courteous. I was provided the opportunity to see the More

by qhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Chan
Mar 28, 2017 -

Jim Coleman Honda responded

Thanks for taking time out to leave us such a positive review! Drive Safe!

February 24, 2017

Thanks to Mr. Wu things went very well. I was very pleased with the service provided to me by Mr. Wu and his help in explaining the service I needed and keeping me informed. More

by 1sthondatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 28, 2017 -

Jim Coleman Honda responded

We will absolutely pass the compliment onto Sam! He is an invaluable asset here at Jim Coleman! Drive Safe!

February 24, 2017

Great Customer Service My service was great, they got me in and out. I wanted to say I have always received a friendly greeting from Purvis and Cliff in the Service departm More

by tttt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Wu
Mar 28, 2017 -

Jim Coleman Honda responded

We want all of our clients to feel like family at Jim Coleman. We are so happy that this is exactly how Sam, Purvis and Cliff made you feel! We will pass this compliment on to them, and we can't wait to help you with your next car need!

February 23, 2017

Top notch service and support My car was vandalized and service department was supportive and helped coordinate insurance car rental and other service needed. Got my car back quick More

by Christina807
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for your awesome review Christina. We can't wait to take care of your next car care need. Drive Safe!

February 23, 2017

Oil change Jim Coleman Honda has an excellent service team. They are always friendly and I get appointments easily. Very reasonable wait time for services perfor More

by Amyswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Jim Coleman Honda responded

Awesome Amy! Thank you so much for taking time out of your day to leave us a review. We pride ourselves on always providing excellent service and getting clients in and out as quickly as possible. Drive Safe!

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