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Jim Coleman Honda

Clarksville, MD

4.8
1,700 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,700 reviews

April 13, 2017

The se My car was taken as soon as I arrived and the service was completed in a timely manner. All work performed was reviewed with me by Purvis Burke. More

by Harriett Tootle
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2017 -

Jim Coleman Honda responded

Hi Harriett, Thank for leaving us a great review! We are very happy to that our employee, Purvis took great care of you and you we hope you continue using us in the future!

Apr 17, 2017 -

Jim Coleman Honda responded

Hi Harriett, Thank for leaving us a great review! We are very happy to that our employee, Purvis took great care of you and you we hope you continue using us in the future!

April 12, 2017

Oil change Always neat and clean and polite and concerns. Advise you of your next upcoming service and what is needed to be done and able to take care of. More

by honda.linda321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 star review and the positive feedback! We hope you continue using us in the future for all your car buying needs!

April 12, 2017

Schedule They provided service in a timely manor. I needed the car by 2pm and they had it ready and waiting. I signed the paperwork and was out the door in l More

by cmd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Apr 17, 2017 -

Jim Coleman Honda responded

Thank you for the 5 star review! We appreciate your business and are very happy to hear that you received exceptional customer service. We hope you continue using us in the future!

April 10, 2017

Courtesy and helpful The sales Person Mr. Gowda has been very helpful and deals with customers in a professional way. I would recommend this dealership to anyone who wish More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 stars! We appreciate your business and were very happy to hear that you received exceptional service. We hope you continue using us in the future!

Apr 12, 2017 -

Jim Coleman Honda responded

Thank you so much for the 5 stars! We appreciate your business and were very happy to hear that you received exceptional service. We hope you continue using us in the future!

April 08, 2017

Just OK They just want to sell cars, not provide exceptional service. Sam was OK. Stay away from George. Better service at other Honda dealers for sure. More

by map4443
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, George
May 10, 2017 -

Jim Coleman Honda responded

Thank you for taking the time to review us. We are terribly sorry to hear that you are unhappy with our services. Our number one goal is always to provide exceptional customer service and for all of your customers to leave our lot happy with our services. If you would like to discuss this matter any further, please contact Ray at rfenster@jimcolemanhonda.com. Thank you again for the feedback and we hope to hear from you.

April 07, 2017

Used car purchase This was a good experience. Good people! Had no worries. Car was clean, sales person was helpful when I had question. Didn't take to long. More

by Donapuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan, Dawn Burger, Rick Gysel, Lonnie Mazza
Apr 12, 2017 -

Jim Coleman Honda responded

Thank you for the 5 stars!! We love hearing that you left our lot happy, as this is our number one goal! We appreciate your business and hope to you continue using us in the future.

April 05, 2017

Awesome service! Tim is great to work with. He is responsive to my service needs, professional, friendly, and knowledgeable service personnel work well as a team. Than More

by Berni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Trabinsky , Tim Murray
Apr 05, 2017 -

Jim Coleman Honda responded

Hi TIm, Thank you for taking the time to review us and the amazing 5 star review! We are so happy to hear that Tim was helpful and gave you exceptional customer service!

April 05, 2017

Recall Cliff was exceptional from start to finish.My initial conversation was met with courtesy. After bringing car in, Cliff provided customer service beyon More

by Amberg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Jim Coleman Honda responded

HI Amberg, Thank you for the 5 star review!! We are so happy to hear that Cliff showed exceptional customer service and we hope you continue to use us in the future!

April 04, 2017

Service Manager Goes the Extra Mile! I've known for years that Jim Coleman Honda treats its customers well, but this past Saturday that was brought home to me yet again by the tremendous More

by kuruma-san
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu, Steve Seely
Apr 05, 2017 -

Jim Coleman Honda responded

Wow! Thank you so much for the wonderful 5 star review! We are very happy to hear that you had exceptional customer service and we hope you continue to use us in the future!

April 01, 2017

Friendly service The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Jim Coleman Honda responded

Hi Ron, Thank you for taking the time to review us and our 4 Star review! We thank you for your services and hope that you continue using us in the future!

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