Tim Kral

I like thank Jay, Cliff, and TK for their exceptional customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my n customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my needs with professional and maximum efficiency. They were able to order, cut, and program the key when all other options failed. Thank you. More

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From my phone call to confirm if I could walk in to my actual time in shop, the service I receive from Timothy (front desk) was great. David was helpful. I didn’t end up waiting too long and all my concer actual time in shop, the service I receive from Timothy (front desk) was great. David was helpful. I didn’t end up waiting too long and all my concerns (new tire, wheel lock key, oil change) were all addressed and not too costly. Again, I was a walk-in on a relatively busy Saturday mid-morning / afternoon. Very grateful for Timothy as I do a lot Of mobile work and need my car throughout the week. 4/5 only because my tire pressure light came back on the next day and I believe it was related to one of my tire caps (for the air) not being put back on. Luckily I had an extra in my car already. More

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They are excellent at customer service, and make every step of the process easy to navigate! step of the process easy to navigate! More

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Can’t recommend Tim, service manager; which extremely discriminatory boozed and only helps young dark beauties; while ignoring phone calls from anyone else. poor job. I spoken with Cliff, who works 23 ye discriminatory boozed and only helps young dark beauties; while ignoring phone calls from anyone else. poor job. I spoken with Cliff, who works 23 years there…much confident and pleasure to work with..,no one picks phone..I called Tim couple of times..feel bad about their service center More

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I’ve been taking my car to Jim Coleman Honda since I bought it in 2019. The service here is amazing. Tim Kral at the service center always is very helpful. I appreciate his service. bought it in 2019. The service here is amazing. Tim Kral at the service center always is very helpful. I appreciate his service. More

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Great service Everyone there is very helpful and I appreciate their attention to detail. Fixed my problems. Thanks Sam Wu, got my problem resolved. The best group Everyone there is very helpful and I appreciate their attention to detail. Fixed my problems. Thanks Sam Wu, got my problem resolved. The best group of technicians. More

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Great Service, as always I have always had the BEST in class service from Jim Coleman Honda service. Never take my car anywhere else. Service staff is the best I have experie I have always had the BEST in class service from Jim Coleman Honda service. Never take my car anywhere else. Service staff is the best I have experienced in any dealership. More

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Vehicle maintenance. Tim was very helpful. The Presidents club covered the price of most work. The Chi cleaning service was well done too. Have been using Jim Coleman Hond Tim was very helpful. The Presidents club covered the price of most work. The Chi cleaning service was well done too. Have been using Jim Coleman Honda for all vehicle maintenance on my Honda’s for the last 12 years. Wouldn’t go elsewhere. More

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Pricey; Friendly; Don’t always comply w/sales promises I bought a CRV from Jim Coleman 5 years ago and joined their President’s Club. One of the advantages of the club was a coupon good for a free loaner i I bought a CRV from Jim Coleman 5 years ago and joined their President’s Club. One of the advantages of the club was a coupon good for a free loaner if the service value exceeded a certain amount. When I was having service done that exceeded the amount, I was told I couldn’t get a loaner car because the amount was insufficient. I fought for it and got it but was annoyed nevertheless. I was also told by my salesperson that my first update to the navigation system would be free. That turned out to be false. And service for anything is very pricey. Not likely that I’ll purchase another vehicle from this dealership More

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great Parts were covered under warranty Tim Kral couldn't have been a more gracious service rep Took care of my car as if it was his own Parts were covered under warranty Tim Kral couldn't have been a more gracious service rep Took care of my car as if it was his own More

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