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Jim Coleman Honda - Service Center

Clarksville, MD

4.6
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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June 07, 2021

Helpful and efficient and knowledgeable Would have liked Helpful and efficient and knowledgeable Would have liked an approximate time fo know when car to be ready Could not make plans for the day More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

My experience with service department is not good. Most of the time, they will tell me some issues to pay money. I bought $0 copay tire insurance from Jim coleman and during repair their service department More

by HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lonnie Mazza
June 04, 2021

Amazing Service! From the beginning to the end the customer service representative was keeping me informed. Appreciate all the help during the recall and service process! More

by lospinargote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Oil change was fine. Oil change was fine. Oil change was fine. Oil change was fine. Oil change was fine. Oil change was fine. Oil change was fine. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
May 29, 2021

Purvis Burke is always a pleasure to work with. And Richard, who handles the shuttle service, is also an asset to the service team. very happy More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, who runs the shuttle service. Don't know his last name.
May 21, 2021

Jim Coleman is always consistent. They provide excellent service, have a fantastic staff, and is highly recommended. Would not purchase or service my vehicles anywhere else’s More

by Nick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Seely
May 05, 2021

Tim and Steve always go above and beyond to take care of me! I can always count on our van coming back properly maintained and reliable! More

by Vrabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seely
April 16, 2021

I was very please with the service I received. The appointment process was flawless, and I received reminders concerning my scheduled appointment. When I arrived at Jim Coleman Honda, I was welcome a More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

Jim Coleman Honda provides excellent sales & service. Everything was explained so well & so patiently to me. The salesman even let me use his computer to read Consumer reports!! More

by theresa.nugent@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

It was quick and easy to make an appointment for scheduled maintenance. Purvis Burke kept me informed of the progress and issues which were found outside of the items on the scheduled service list. More

by mark.kralick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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