Jim Coleman Toyota

I highly recommend Amar who was a great experience when I purchased my 2021 Corolla LE. He quickly had me test two cars, was very informative and gave me a good price which included some body work, and amazi purchased my 2021 Corolla LE. He quickly had me test two cars, was very informative and gave me a good price which included some body work, and amazing treatment of cigarette smoke. Amar stayed in touch during the work and made sure I had a loaner car. Amar took me and my needs very seriously and was a great help and source of confidence as I purchased my new car. More

I had a good experience with the sales team at Jim Coleman Toyota. They accepted my True Car price and even came down couple hundred more. Everything was explained and they spent a lot of time with Coleman Toyota. They accepted my True Car price and even came down couple hundred more. Everything was explained and they spent a lot of time with me making sure I understood all the terms of the lease deal. Most of the dealers in Baltimore would not even offer a price below the MSRP but the folks in Bethesda made it worth the trip. Erick and William helped me with getting some accessories installed as part of the sale. Benjamin was very patient with me in helping me understand the leasing terms and rates. You have to do some work to get a good deal, but I was happy with my sales experience. More

Before we decided to buy this Rav4 hybrids BECAUSE of the kinds, honest sale/manager/business manager. Saleman Mr. Paulo Brahja Luis Mejia, he explained and go through every single detail and go extra steps kinds, honest sale/manager/business manager. Saleman Mr. Paulo Brahja Luis Mejia, he explained and go through every single detail and go extra steps for the price comparison between the other Toyota dealers that we went. He helps us talk with the sale manager Mr. Adam Carter, very nice man, Adam willing to stay late to help my son get the 500 dollars student rebate. Because the system errors and Saturday dealer closed at 8 pm but they won’t mind staying late to help my son. For processing the financial, Mr. Bienvenu Bahai, the business manager goes through every single details even it's already very late, he got us the best loan rate and explained clearly. Before I come to this dealer, I always think the cars dealer here is expensive because it's Bethesda location, BUT it's not true, the price, the services, the pp here are so kind and honest. I would recommend everyone to go with this dealer. More

Great car buying experience. No pressure, all pricing was very transparent and up front. Luis Cortes was great to work with. No pressure, all pricing was very transparent and up front. Luis Cortes was great to work with. More

We came to Jim Coleman to shop for a new vehicle as our lease was coming to an end and we were highly interested in changing from a Ford to a new Toyota Prius. We had previously emailed with Peyman, who wa lease was coming to an end and we were highly interested in changing from a Ford to a new Toyota Prius. We had previously emailed with Peyman, who was very kind and forthcoming with the limited availability, however we came in to see what the dealer had since we have several months until the lease matures. Upon entering, we were met by Sachin, who based on his assessment of my wife and I being a younger couple, determined that we did not understand the financials of our current lease and attempted to lecture and educate us on a lease of which he had no financial knowledge of. While I appreciate information being provided, the condescending nature of Mr. Sachin was extremely rude and he attempted to write off how we determined our current car value without even attempting to appraise our trade-in. He then discussed with another sales representative, whom he told he was uncomfortable speaking to with us and handed us off to another representative for price shopping. Because of this interaction I will no longer consider purchasing a Toyota or doing business with any Jim Coleman dealership unless upper management can educate their sales team on how to properly approach and discuss finances with potential new clientele. More

My present leased vehicle is the third from this dealership. I keep returning to it because of the excellent service it provides. This extends to any problems that one encounters. The most recent ex dealership. I keep returning to it because of the excellent service it provides. This extends to any problems that one encounters. The most recent example was the help provided to me by Benjamin Hernandez in setting up an automatic payment account (I was having trouble navigating the Toyota site's instructions). Benjamin explained and set up everything. I bought the vehicle from Sachin Mendiratta, who provided absolutely outstanding service. If the dealership wishes to maintain its record of excellence, I will simply advise them to clone these two gentlemen! More

Luis Cortez is an excellent advisor who strives to do the best for his clients and achieves results. We are very happy with our two new cars! Miguel and Paula best for his clients and achieves results. We are very happy with our two new cars! Miguel and Paula More

THE BDC MANAGER FAITH HAS THE WORST CUSTOMER SERVICE AND ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . More

Mr Luis Romero is friendly. Even I didn’t get a car, but he tried to help me find out what I want Even I didn’t get a car, but he tried to help me find out what I want More

Mr. Romero was very knowledgeable and helpful through the whole process. He did not pressure me, or play games. I enjoyed working with him. whole process. He did not pressure me, or play games. I enjoyed working with him. More