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Jim Coleman Toyota

Bethesda, MD

4.7
643 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 643 reviews

December 15, 2022

I financed a 2017 Nissan Rouge from Jim Colman in August 2022. Earlier in November 2018 I financed a Toyota CHR from the same dealership. Both occasions your dealer Mr Mohamed rendered me an invaluable supp More

by sinathwije
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Sameed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

My wife and I just recently purchased a 2022 Toyota Camry Hybrid from Jim Coleman.. Nelson Arnez was very helpful and patient with us in helping us get our new car. He took us both on a test drive and explai More

by rwiniewicz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Everyone at the dealership was really nice and helpful. The experience buying a car was really smooth and easy. More

by kcvalencia82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Overall very good experience, particularly with our sales rep, Luis Romero. He was very patient and clear; no hard sell. Management showed some ( but not a lot) flexibility on our trade-in. Best thing was Lu More

by asnow7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero
April 27, 2022

I recently purchased a used Toyota Prius and worked with Iqroop Singh. Although young and relatively new to the business, she was knowledgeable about the car and the process. But more than that, she was fri More

by EAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iqroop Singh
March 21, 2022

Great service see Andy Yankanich for the best help he was very helpful and professional More

by Ashh315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy yankanich
February 24, 2022

Claudia Cabrera is great professional, and help a lot . friendly is very helpful . I recommend her if you need buy a car . More

by cecerivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

I had the pleasure of working with Claudia she was very professional and was able to get me the highlander I was I was looking for. She made everything so fast and easy and was in and out in no time I woul More

by Vitelio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Claudia and Alex were fantastic, I would highly recommend them if you are thinking of buying a new or used car. Great service and great professionalism. They spent a lot of time with me and did not try to ov More

by Craigj2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
November 20, 2021

A very positive experience from beginning to end. Salesman Luis Romero is an engaging young man, thorough, knowledgeable and professional. His manager treated me respectfully during our negotiation. More

by MXR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero; Bienvenu Bahati
Nov 22, 2021 -

Jim Coleman Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com