Jim Coleman Toyota

Great car buying experience. No pressure, all pricing was very transparent and up front. Luis Cortes was great to work with. No pressure, all pricing was very transparent and up front. Luis Cortes was great to work with. More

We came to Jim Coleman to shop for a new vehicle as our lease was coming to an end and we were highly interested in changing from a Ford to a new Toyota Prius. We had previously emailed with Peyman, who wa lease was coming to an end and we were highly interested in changing from a Ford to a new Toyota Prius. We had previously emailed with Peyman, who was very kind and forthcoming with the limited availability, however we came in to see what the dealer had since we have several months until the lease matures. Upon entering, we were met by Sachin, who based on his assessment of my wife and I being a younger couple, determined that we did not understand the financials of our current lease and attempted to lecture and educate us on a lease of which he had no financial knowledge of. While I appreciate information being provided, the condescending nature of Mr. Sachin was extremely rude and he attempted to write off how we determined our current car value without even attempting to appraise our trade-in. He then discussed with another sales representative, whom he told he was uncomfortable speaking to with us and handed us off to another representative for price shopping. Because of this interaction I will no longer consider purchasing a Toyota or doing business with any Jim Coleman dealership unless upper management can educate their sales team on how to properly approach and discuss finances with potential new clientele. More

My present leased vehicle is the third from this dealership. I keep returning to it because of the excellent service it provides. This extends to any problems that one encounters. The most recent ex dealership. I keep returning to it because of the excellent service it provides. This extends to any problems that one encounters. The most recent example was the help provided to me by Benjamin Hernandez in setting up an automatic payment account (I was having trouble navigating the Toyota site's instructions). Benjamin explained and set up everything. I bought the vehicle from Sachin Mendiratta, who provided absolutely outstanding service. If the dealership wishes to maintain its record of excellence, I will simply advise them to clone these two gentlemen! More

Luis Cortez is an excellent advisor who strives to do the best for his clients and achieves results. We are very happy with our two new cars! Miguel and Paula best for his clients and achieves results. We are very happy with our two new cars! Miguel and Paula More

THE BDC MANAGER FAITH HAS THE WORST CUSTOMER SERVICE AND ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . ATTITUDE, IS VERY RUDE WHEN HANDLING PHONE CALLS AND DOESNT ANSWERS QUESTIONS JUST TRANSFERS CALL AND IM LEFT WITH NO HELP REGUARDING SERVICES . More

Mr Luis Romero is friendly. Even I didn’t get a car, but he tried to help me find out what I want Even I didn’t get a car, but he tried to help me find out what I want More

Mr. Romero was very knowledgeable and helpful through the whole process. He did not pressure me, or play games. I enjoyed working with him. whole process. He did not pressure me, or play games. I enjoyed working with him. More

Just wanted to say something about our experience at Jim Coleman Toyota. COULD. NOT. BE. BETTER. Long story short, we were looking for a pre-owned Prius, found one here, encountered Adam Carter, guided us Coleman Toyota. COULD. NOT. BE. BETTER. Long story short, we were looking for a pre-owned Prius, found one here, encountered Adam Carter, guided us through the process, then picked up with Mohammed Sameed, who made the rest of the experience as seamless as it began! (Keep in mind also that we live in Harrisonburg, Virginia, and the majority of this transaction was all done over the phone!) Ended up driving the two hours to pick up the right car, great price, beautiful store, what great guys these two are! Would highly recommend anyone in search of a Toyota or anything pre-owned to head straight to this dealership and to these two individuals. Thank you sooooo very much!!! More

I financed a 2017 Nissan Rouge from Jim Colman in August 2022. Earlier in November 2018 I financed a Toyota CHR from the same dealership. Both occasions your dealer Mr Mohamed rendered me an invaluable supp 2022. Earlier in November 2018 I financed a Toyota CHR from the same dealership. Both occasions your dealer Mr Mohamed rendered me an invaluable support. He is an awesome dealer who is very friendly and very helpful after sale matters as well. More

My wife and I just recently purchased a 2022 Toyota Camry Hybrid from Jim Coleman.. Nelson Arnez was very helpful and patient with us in helping us get our new car. He took us both on a test drive and explai Hybrid from Jim Coleman.. Nelson Arnez was very helpful and patient with us in helping us get our new car. He took us both on a test drive and explained a lot of the bells and whistles on our new car. He made buying a new car very easy. He was a pleasure to do business with and guided us through every step of the way. As they say in the Army: a Big HOOAH to Nelson Arnez. Thanks, Ron & Rose Marie Winiewicz .. More