Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Coleman Toyota
Bethesda, MD
641 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 641 reviews
July 15, 2022
Everyone at the dealership was really nice and helpful. The experience buying a car was really smooth and easy. The experience buying a car was really smooth and easy. More
by kcvalencia82
Employees Worked With
Helpful May 13, 2022
Overall very good experience, particularly with our sales rep, Luis Romero. He was very patient and clear; no hard sell. Management showed some ( but not a lot) flexibility on our trade-in. Best thing was Lu rep, Luis Romero. He was very patient and clear; no hard sell. Management showed some ( but not a lot) flexibility on our trade-in. Best thing was Luis took the time to help us familiarize ourselves with this rather high- tech car, which was much appreciated as we are not that tech-savvy.he was superb! More
by asnow7
Employees Worked With
Luis Romero
April 27, 2022
I recently purchased a used Toyota Prius and worked with Iqroop Singh. Although young and relatively new to the business, she was knowledgeable about the car and the process. But more than that, she was fri Iqroop Singh. Although young and relatively new to the business, she was knowledgeable about the car and the process. But more than that, she was friendly, kind and extremely respectful of my time. We had lovely conversations that veered to the personal and I was so glad to have met her! Would definitely recommend Iqroop if you are looking to buy a car from Jim Coleman Toyota. More
by EAD
Employees Worked With
Iqroop Singh
February 24, 2022
Claudia Cabrera is great professional, and help a lot . friendly is very helpful . I recommend her if you need buy a car . friendly is very helpful . I recommend her if you need buy a car . More
by cecerivas
Employees Worked With
February 24, 2022
I had the pleasure of working with Claudia she was very professional and was able to get me the highlander I was I was looking for. She made everything so fast and easy and was in and out in no time I woul professional and was able to get me the highlander I was I was looking for. She made everything so fast and easy and was in and out in no time I wouldn’t hesitate working with her again for another car purchase More
by Vitelio
Employees Worked With
February 23, 2022
Claudia and Alex were fantastic, I would highly recommend them if you are thinking of buying a new or used car. Great service and great professionalism. They spent a lot of time with me and did not try to ov them if you are thinking of buying a new or used car. Great service and great professionalism. They spent a lot of time with me and did not try to over sell me, I found it to be a very enjoyable experience, even though I hate the car buying process! Craig- More
by Craigj2000
November 20, 2021
A very positive experience from beginning to end. Salesman Luis Romero is an engaging young man, thorough, knowledgeable and professional. His manager treated me respectfully during our negotiation. Salesman Luis Romero is an engaging young man, thorough, knowledgeable and professional. His manager treated me respectfully during our negotiation. Praise, too, to business manager Bienvenu Bahati, another pro, who arranged for financing. More
by MXR
Employees Worked With
Luis Romero; Bienvenu Bahati
November 06, 2021
Abu was a fantastic salesman. He was friendly and knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anythi knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anything was final. More
by CarBuyerInBethesda
Employees Worked With
October 29, 2021
Had a great purchasing experience at Jim Coleman Toyota. Luis Romero was professional and knowledgeable on the RAV4 Prime we purchased. He provided timely updates throughout the process and provided detaile Luis Romero was professional and knowledgeable on the RAV4 Prime we purchased. He provided timely updates throughout the process and provided detailed explanations of all the vehicle features when it arrived and we picked up. More
by Michael P
Employees Worked With
Luis Romero
