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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

July 28, 2012

I was very interested in purchasing a Scion FR-S. I called Daniel to inquire the availability on the scion FR-S. Daniel told me that the odds were low but he will try his best to locate one for me. I d More

by zxperez1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Daniel Smith
July 28, 2012

This was our 3rd car purchase from Jim Coleman. This was the best experience we had. Everything cleary explained to us. There were no hidden untold things. Our salesperson luis was great. I strongly recomme More

by tyenigun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis medina
July 26, 2012

Peter had a light touch, no pressure -- which was perfect for me. I wasn't there to buy but to just get figures for my car and the numbers on a Prius. I saw what I wanted if the numbers worked and Peter didn More

by LloydRaines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
July 24, 2012

This dealership was large, clean, and friendly. They had an excellent selection of vehicles in the style that we wanted. Peter worked with us largely over email to settle on a good price for the model we w More

by dbfishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : DANIEL B FISHMAN
July 23, 2012

Thank you so much for the wonderful experience. Every Thank you so much for the wonderful experience. Every one was so helpful and professional. The process was a very enjoyful one for me with no proble More

by karen drayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Smith
July 21, 2012

Nice experience here. Friendly staff, large selection of Toyotas at all trim levels. Our sales rep Greg Lacina was very friendly and helpful. Although he only started working there a few weeks previously, More

by Robwynge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lacina
July 21, 2012

I can't think of any salesman for anything that I have ever bought that was as nice and as helpful as Peter. I really appreciated how we was able to answer any question, didn't pressure, and was patient More

by mmalcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 20, 2012

I have previously purchased a car from Jim Coleman Toyota 12 years ago. It is a convenient location to my job (which doesn't necessarily mean I will buy car from there but is nice it is close.) I work for Ma More

by tadamsdraw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Bivins
July 20, 2012

I was very satisfied dealing with Jim Coleman dealership. To a great extent this satisfaction is due to the service extended by the sales consultant MATTHEW MURADAZ. He was very helpful, professional and More

by matula5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz
July 20, 2012

I was pleasantly surprised with how smooth and easy Matthew made the car buying process at Jim Coleman Toyota. I felt that Matthew was honest and went out of his way to help me with my purchase. He was More

by Zt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz, Matthew Muradaz
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