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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,430 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,430 reviews
November 22, 2018
Amazing Customer Service! Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued custome Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people. More
by Shelly D.
Verified CustomerEmployees Worked With
Tom Rickard, Scott Bergstrom
Helpful November 21, 2018
I LOVE THIS DEALERSHIP THEY REALLY CARE FOR THERE CUSTOMERS I WANTED A 2018 BUICK ENCORE SPORT AND I WENT TO OVER FIVE DEALERSHIPS AND NO ONE COULD HELP ME. JIM ELLIS HELP ME OUT I WANTED A 2018 BUICK ENCORE SPORT AND I WENT TO OVER FIVE DEALERSHIPS AND NO ONE COULD HELP ME. JIM ELLIS HELP ME OUT More
by ontimeprice
Employees Worked With
Nicole Quinones, Anthony Roselle
November 20, 2018
Great experience I had a great experience working with Jake, I leased my Buick enclave in Nov. He was very knowledgeable and kind, no pressure. Highly appreciate their I had a great experience working with Jake, I leased my Buick enclave in Nov. He was very knowledgeable and kind, no pressure. Highly appreciate their attention and detail. Nice Experience. More
by RATHEESH
Employees Worked With
Jake Bugrovsky
November 20, 2018
Great new car buying experience I had a great experience working with Barry, I purchased my GMC back in Sept. He was very knowledgeable and kind, no pressure. The whole buying experi I had a great experience working with Barry, I purchased my GMC back in Sept. He was very knowledgeable and kind, no pressure. The whole buying experience was seamless and I truly appreciate their attention to detail. Nice job! More
by lm2018
Employees Worked With
There was someone else I originally spoke to & I didn't see his name listed (I can’t remember), he was also great., Barry Bacon
November 20, 2018
Outstanding Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! B Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! Be bless. Now im happy More
by OJAYW31
Employees Worked With
Mechanic great, Brandon Cannon
November 20, 2018
Excellent service and responsive!!!! From sales to financing, the service was great! They were transparent and quick to respond regarding questions or inquiries! I greatly appreciate the From sales to financing, the service was great! They were transparent and quick to respond regarding questions or inquiries! I greatly appreciate the team effort with my new vehicle. More
by Tali
Employees Worked With
Sam Afeworki and David Mathews, Jake Bugrovsky, John "DOBS" Nadobny
November 16, 2018
Got it done! At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me hom At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me home, picked me up in one day. They also did great work on my car and identified a problem that saved me money. Very impressed. More
by ATLANTA.JEN
Employees Worked With
Tom Rickard
November 13, 2018
$400 to replace one tire sensor. extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $ extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $190 for the diagnostic. will not be returning for Service or purchase which is a shame as a long time GM employee family member and long time GM vehicle owner, I will be switching More
by EWES91
Employees Worked With
i dont know the names
November 12, 2018
Solved the problem we were hearing Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the future. More
by ALLENNEESE
Employees Worked With
Tom Rickard
November 09, 2018
Super Service In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on this dreary day and nothing to worry about. Thanks John! More
by SHARONCOLLINSSTT
Employees Worked With
John Anderson
