Jim Ellis Buick GMC Atlanta

My experience with Jim Ellis service center. Even it was a busy day(it was Monday) and I had no appointment, I was attended and the problem was solved to my complete satisfaction. I will return t Even it was a busy day(it was Monday) and I had no appointment, I was attended and the problem was solved to my complete satisfaction. I will return to the same place when I decided to by a new car or service my actual car. Thanks More

quick turn around brandon was great and very prompt in responses and service I will be returning with all of my service needs on the truck as I move forward brandon was great and very prompt in responses and service I will be returning with all of my service needs on the truck as I move forward More

Under promise, over deliver I brought my wife's 2018 Terrain in for an oil change and recall. She was told 3 hours on the phone. The guys had me out in 1 hour. I brought my wife's 2018 Terrain in for an oil change and recall. She was told 3 hours on the phone. The guys had me out in 1 hour. More

Great Service Department! The service department team did a great job repairing my vehicle and I really appreciate it. They provided temporary transportation for me while my Te The service department team did a great job repairing my vehicle and I really appreciate it. They provided temporary transportation for me while my Terrain was being repaired. I really appreciate the fact that my vehicle was washed/cleaned upon completion of the repair! Thank you! More

Great price on 2019 Acadia Everything was 5 stars except they didn’t give me what was agreed upon over the phone for my trade in. The price on the car was fantastic, and all of Everything was 5 stars except they didn’t give me what was agreed upon over the phone for my trade in. The price on the car was fantastic, and all of the employees easy to work with. More

Professional. good service and value price. Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4 Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4. Then after a couple of weeks we found out the factory was not accepting new orders anymore. Manager and sales person then located the exact truck in IL and had it shipped to ATL. I could not be happier. Thanks More

Very Informative & Great Customer Service I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assiste I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assisted me with Lyft transportation to get back to work. He also called to more than once to informed before any repairs were completed on my vehicle. When I arrived to pick-up my vehicle, Cortez Heath, provided me with excellent customer service by explaining each repair completed and all of my charges. Then I was escorted to the cashier to make my payment. Finally, I arrived at my vehicle that had a fresh wash and I greatly appreciated that since it desperately needed it. Thanks again for everything, I would definitely recommend this location for all your service needs. More

Honesty is the Best Policy! The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively p The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively priced, and there was a wide variety of vehicles available to choose from. Thank you for building a relationship while valuing our overall goal! More

Courteous Service Managers This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an excellent Service Manager. I waited a short while in the waiting area which is really nice. And the lady who took my payment was very courteous. Just a pleasant experience all around. More

Great customer service Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful More