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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,430 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,430 reviews
February 03, 2020
Great customer service My experience was good, I always come here. I was totally satisfied. I would recommend friends family and anyone who needs there car serviced. Thank Y My experience was good, I always come here. I was totally satisfied. I would recommend friends family and anyone who needs there car serviced. Thank You More
by WALTERSTJ1005
Verified CustomerEmployees Worked With
Jake Bugrovsky
Helpful January 30, 2020
Great Customer Service Our truck had a serious manufacturer's defect. The service manager and general manager went to bat for us with GM. The outcome was, they facilitated g Our truck had a serious manufacturer's defect. The service manager and general manager went to bat for us with GM. The outcome was, they facilitated getting our truck replaced with a reasonable upcharge on our part. We absolutely recommend this dealership! All of the staff we dealt with were friendly and professional. More
by kerriemurphy
Employees Worked With
Ralph Sorentino, Nicole Quinones, Michael Mills
January 30, 2020
I was totally satisfied with the buying experience. This is my second new car purchase for Jim Ellis and any future purchase will be there also. is my second new car purchase for Jim Ellis and any future purchase will be there also. More
by Bill.howell1947
Employees Worked With
Blake Delacroix Kenya
January 29, 2020
Small lot but helpful staff and good prices. Most cars seemed to be stored off site and had to be retrieved which wasn't the best for comparing vehicles by sight. However, the staff was extremely Most cars seemed to be stored off site and had to be retrieved which wasn't the best for comparing vehicles by sight. However, the staff was extremely helpful and worked diligently in compromising on a very reasonable price More
by akidd14
Employees Worked With
Jake Bugrovsky
January 28, 2020
Great Service at Jim Ellis Buick I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Bu I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Buick dealerships and explained my "emergency situation!" All of them said "we can get you in on Monday," but Jim Ellis displayed once again why they are second to none!!! They got me in there and took care of my car, that's why I'm so glad I purchased my vehicle from Jim Ellis! More
by A.BWRIGHT
Employees Worked With
Other Employees :
Dont recall his name but he checked my vehicle in, and he was "GREAT!", Blake Delacroix Kenya
January 28, 2020
Blake Kenya is the best salesperson that my husband and I have had the pleasure of doing business with,here at Jim Ellis Buick. He has been kind efficient and knowledgeable. have had the pleasure of doing business with,here at Jim Ellis Buick. He has been kind efficient and knowledgeable. More
by caseykara98
Employees Worked With
Mrs.Winny,Mr. Brady, Blake Delacroix Kenya
January 27, 2020
No help for on my 2018 Sierra truck transmission slipping jerks really bad and they say they can't help me bad bad business.....im hurt jerks really bad and they say they can't help me bad bad business.....im hurt More
by duckman33.dh
Employees Worked With
Barry Bacon, Michael Mills
January 24, 2020
Jim Ellis is the best. All personnel were nice and very polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. More
by RSMANN670
Employees Worked With
Tim
January 23, 2020
Tim in the service department did an excellent job for me. He stayed in contact throughout my repair, he described the issues that my vehicle was having in an understandable way, he was very thorough and me. He stayed in contact throughout my repair, he described the issues that my vehicle was having in an understandable way, he was very thorough and very professional. I highly recommend Jim Ellis Service department More
by JASON@JBRENNON.COM
Employees Worked With
Tim
January 23, 2020
Yes, Tim was courteous and a joy! My wait was longer than normal for an oil change (2 hours) and due weather, there was no car wash. He provide and IOU. I appreciate that! normal for an oil change (2 hours) and due weather, there was no car wash. He provide and IOU. I appreciate that! More
by Tali
Employees Worked With
Tim
