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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,687 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,687 reviews
April 16, 2020
Excellent service from the time I pulled in up until I left. Courteous and thoughtful the entire time I was there. Kept me informed about the servicing of my vehicle while I waited. left. Courteous and thoughtful the entire time I was there. Kept me informed about the servicing of my vehicle while I waited. More
by PJ Edwards
Verified CustomerEmployees Worked With
John Jones
April 14, 2020
Poor communication. Could never reach my service advisor. Didn’t respond to messages and took 4 days to let me know what’s going on with my vehicle advisor. Didn’t respond to messages and took 4 days to let me know what’s going on with my vehicle More
by mom3dunn
Employees Worked With
Tom Rickard
April 14, 2020
Perfect Timing Had a excellent experience for the strange times we are experiencing. John Jones even sent me home in a Lyft because there were too many people in the Had a excellent experience for the strange times we are experiencing. John Jones even sent me home in a Lyft because there were too many people in the waiting room. More
by CCLIFTON22
Employees Worked With
John Anderson, Cortez Heath
April 10, 2020
Very professional considering what’s going on with COVID19. They were practicing distancing with the customers plus with themselves also. Wait time was excellent...They get all 10’s from me COVID19. They were practicing distancing with the customers plus with themselves also. Wait time was excellent...They get all 10’s from me More
by EADES_CHANEL
Employees Worked With
Brandon Cannon
April 10, 2020
car leak Brandon always provides me excellent services. He keeps me informed of the progress and manages my expectations. Given that the car serviced during CO Brandon always provides me excellent services. He keeps me informed of the progress and manages my expectations. Given that the car serviced during COVID-19. The facility provided excellent guidance in response to protect the safety of its employees and customers. More
by DBABIKER
Employees Worked With
Brandon
April 10, 2020
Car part recall issue Brandon Cannon happens to be the most incredible and phenomenal service department representative I have ever came in contact with. He makes me feel l Brandon Cannon happens to be the most incredible and phenomenal service department representative I have ever came in contact with. He makes me feel like family. More
by ROB@STRICKLANDSECURITY.COM
Employees Worked With
Brandon Cannon
April 07, 2020
I had the best experience I have ever had purchasing a vehicle. My sales people were awesome. Easy Negotiations and a great management team. I will be purchasing another vehicle soon. vehicle. My sales people were awesome. Easy Negotiations and a great management team. I will be purchasing another vehicle soon. More
by realmalenurse76
Employees Worked With
Natasha, Ron, Tony
