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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,433 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,433 reviews

June 14, 2019

FAST & HONEST Best car buying experience yet! I drove 4 hours after finding a car online! They were honest and easy going! Our sales guy Blake was amazing, very hel More

by Ckbarnes89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mills, Blake Delacroix Kenya
Jun 18, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thanks for the positive feedback and congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2019

Sales/finance review Mario was a great salesmen and got me what I wanted for the price I wanted. Michael was also very helpful in the finance department and got me a bette More

by JORDANV1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario (sales), Michael Mills
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us, Jordan! Thanks again for the positive feedback, and we hope that you have a great day!

June 13, 2019

Nice Folks But SLOW The folks at the service center were very nice. I had an appointment to get the oil changed on my new vehicle. Arrived 10 minutes before the appoint More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of the person's name
Jun 28, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

June 13, 2019

Chevrolet Service Center Thank you very much to Vladamir Kochubey at the Chevrolet Service Center. He always listens carefully and is able to find the answer to my car issue. More

by The Gaga wagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladamir Kochubey
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests; we will be sure to pass them along to Vladamir! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2019

My experience with Jim Ellis service center. Even it was a busy day(it was Monday) and I had no appointment, I was attended and the problem was solved to my complete satisfaction. I will return t More

by ENGCOIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stecker
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2019

quick turn around brandon was great and very prompt in responses and service I will be returning with all of my service needs on the truck as I move forward More

by smuurph84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brandon
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2019

Very Professional Thanks for being efficient and friendly. Service was quick, and my representative was very thorough! Cortez went the extra mile to make sure I was sa More

by thewyattfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2019

Under promise, over deliver I brought my wife's 2018 Terrain in for an oil change and recall. She was told 3 hours on the phone. The guys had me out in 1 hour. More

by COREYHAYNES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall the name.
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

Coreyhaynes, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Atlanta

June 07, 2019

Great Service Department! The service department team did a great job repairing my vehicle and I really appreciate it. They provided temporary transportation for me while my Te More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (shuttle driver), Cortez Heath
Jun 15, 2019 -

Jim Ellis Buick GMC Atlanta responded

Susan, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

June 06, 2019

Great price on 2019 Acadia Everything was 5 stars except they didn’t give me what was agreed upon over the phone for my trade in. The price on the car was fantastic, and all of More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Michael Mills, Blake Delacroix Kenya
Jun 14, 2019 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for leaving us this feedback about your visit. Please don't hesitate to reach out if there's anything we can do for you. Take care.

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