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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,516 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,516 reviews
May 04, 2024
Make you feel like family, even though my wait was long James Steker and his staff were very thorough in taking care of me and my 2021 Buick Encore GX (Vehicle). While waiting on the part for my vehicle to James Steker and his staff were very thorough in taking care of me and my 2021 Buick Encore GX (Vehicle). While waiting on the part for my vehicle to come James offered me a very nice loaner 2023 Buick Envision to drive back and forth to work! KUDO's to James Steker and The Jim Ellis Buick, GMC Staff!!! Highly recommend them if you are in the market for another automobile. More
by Teresa
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Absolutely very great place . All the workers are hospitalble and not only that they make sure you understand every information into details before you make your purchase All the workers are hospitalble and not only that they make sure you understand every information into details before you make your purchase and one I like about this dealership. More
by JOME0
May 03, 2024
Tom Floystrop at Jim Ellis Buick GMC Mall of GA was very helpful and always responded quickly! helpful and always responded quickly! More
by maciemohler
Employees Worked With
May 03, 2024
I contacted the dealer via email with interest in a incoming truck. After explaining that I was out of town and couldn't come to the dealer they took the time to help me complete the deal with never st incoming truck. After explaining that I was out of town and couldn't come to the dealer they took the time to help me complete the deal with never stepping foot in the dealer until picking g up the truck. Very easy and stress free process. More
by d.e.cannon69
May 03, 2024
Very professional & courteous staff. Mike Hatcher did an excellent job explaining all the bells & whistle on new car. Even set up several apps for us. Mike Hatcher did an excellent job explaining all the bells & whistle on new car. Even set up several apps for us. More
by RALEXANDER0608
Employees Worked With
May 03, 2024
Jim Ellis was absolutely amazing to us. We had visited several other dealership before landing here. Our experience couldn’t have been any better. They absolutely take care of your every ne We had visited several other dealership before landing here. Our experience couldn’t have been any better. They absolutely take care of your every need. We’ll continue to buy our vechicles here from now on. More
by Ecook123210
May 03, 2024
Great buying experience, Fred created a non pressure sale. Fred was knowledgeable, professional, helpful. I will recommend Jim Ellis GMC to my friends. sale. Fred was knowledgeable, professional, helpful. I will recommend Jim Ellis GMC to my friends. More
by TWNELMS01
May 02, 2024
Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More
by BARBARA
Employees Worked With
May 02, 2024
Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back to this dealership. Thanks man! More
by Robert Wilkins
