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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,680 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,680 reviews
Verified Customer
September 23, 2026
He was very hands on with everything and great with communication. Friendly and very respectful communication. Friendly and very respectful More
by QLEONARD1994
September 23, 2026
Okay Okay Okay okay okay okay okay okay okay okay okay okay okay It's okay okay okay It's okay More
by bejammin99
September 23, 2026
I scheduled an appointment for 10 a. m. and was promised same-day diagnosis, with repairs expected to take one day. However, after waiting several hours, my car had not been diagnosed, an m. and was promised same-day diagnosis, with repairs expected to take one day. However, after waiting several hours, my car had not been diagnosed, and I was informed that the process would not begin until the next business day. I rented a car based on the original timeline, resulting in unnecessary expense and inconvenience. I returned early to retrieve my vehicle because I felt that if the service consultant was misinformed, anyone working on my vehicle would also be misinformed. I left without a diagnosis or repair, and the poor communication significantly wasted my time. I am dissatisfied with this experience and will not return or recommend this business to friends. More
by Karie
Employees Worked With
September 23, 2026
Easy to get in touch with and always ready to help me with my vehicle and my needs when they have my vehicle in service. with my vehicle and my needs when they have my vehicle in service. More
by CODYROSBOROUGH
September 22, 2026
Great experience with family owned dealer. Sam,Craig in sales, Ed in service department along with the one's servicing , detailing our vehicles, Jim Ellis have exceeded our expectations. Thank Sam,Craig in sales, Ed in service department along with the one's servicing , detailing our vehicles, Jim Ellis have exceeded our expectations. Thank you for all you've done and continue to do!! More
by Chadcarey73
September 22, 2026
Clear, concise, and professional Nothing more to say, experience was very good, timely and professional experience was very good, timely and professional More
by Derik.taylor72
September 20, 2026
Had a very good experience they took care of my problem very well had a lot longer than they told me for a weight so it was a long way very happy with the end result very well had a lot longer than they told me for a weight so it was a long way very happy with the end result More
by RDVS
September 19, 2026
Charles is my service rep each time I bring my car in. He is very professional and kind. He is very professional and kind. More
by brendaroseperez
