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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,955 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,955 reviews
Verified Customer
July 10, 2022
Had a appt and it still took almost 2 hours just for a oil change I didn't even get my tires rotated service very slow .First time I have ever took my truck to this dealer and the oil change costed me 40. oil change I didn't even get my tires rotated service very slow .First time I have ever took my truck to this dealer and the oil change costed me 40.00 more than the dealer I always go to .I will never come back to this dealer again. More
by Gadawg
Employees Worked With
James Stecker
July 10, 2022
Best car buying experience ever! James and the entire team were amazing throughout the process and treated us like family from the moment we walked into the showroom. I initially wen James and the entire team were amazing throughout the process and treated us like family from the moment we walked into the showroom. I initially went in looking to trade my car and by the time we left my wife was signing papers as well and we went home with two new vehicles! More
by SEANH
July 10, 2022
Came to the dealer for a vehicle and was greeted by Mike and he solved my vehicle needs and he solved my vehicle needs More
by Jayrock1597
July 08, 2022
A previous service had not gone well and I left an unfavorible review. The team at Jim Ellis reached out to me and then had their service manager Sean contact me. I explained the issues to him. He unfavorible review. The team at Jim Ellis reached out to me and then had their service manager Sean contact me. I explained the issues to him. He agreed with me and to keep this short lets just say that Sean resolved all my problems. Its good to know that when something goes wrong that as a dealer, Jim Ellis wants to keep their customers happy. I am look looking forward to my next service appointment. Thanks Sean. More
by Don
Employees Worked With
Sean Garrett
July 07, 2022
I had an issue with my tire and they took me in without an appointment. Everyone was kind and got me back on the road as quickly as they could. an appointment. Everyone was kind and got me back on the road as quickly as they could. More
by PTBUNNY7
Employees Worked With
James helped me but I don’t see him on here.
July 07, 2022
Was on time. Took the 2hrs they had said. Price was what was told. Car drives better than ever. Place is clean. Drinks snacks workers look happy Took the 2hrs they had said. Price was what was told. Car drives better than ever. Place is clean. Drinks snacks workers look happy More
by abturini
Employees Worked With
Drew
July 06, 2022
Every person I dealt with was positive and friendly. I never felt pressured and they worked with me on every request I had. I never felt pressured and they worked with me on every request I had. More
by leo_8383
