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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,456 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,456 reviews
Verified Customer
January 14, 2023
The entire team at Jim Ellis did a good job of providing us with the level of service I like. Will certainly do business with them again. us with the level of service I like. Will certainly do business with them again. More
by KELVIN CUBITT
Employees Worked With
James Moore , Joe Marengo
January 12, 2023
Need to be more courteous at entrance. There was a young gentleman in his cell. Not professional at all. Service took a long time. There was a young gentleman in his cell. Not professional at all. Service took a long time. More
by ecemsamy
January 11, 2023
amazing response, effective expediting, efficient communication. this dealership does it all. Craig Ebel is quick to support the customer, great at maintaining communication and updates. Jo Marengo i communication. this dealership does it all. Craig Ebel is quick to support the customer, great at maintaining communication and updates. Jo Marengo is a stand-up manager. Ken Wang in admin got our paperwork out asap. cannot say enough about this team. and we were buying from out of state too, which brings its own set of challenges. they had a very hard to find vehicle that was perfect for us. the whole transaction was conducted by phone/email with extraordinary efficiency. buy here!!! More
by ODECARO
January 10, 2023
They need to work on customer service skills. I am sure with some education they can be great. I am sure with some education they can be great. More
by JESSICA.LANGER
January 10, 2023
Well, everything wasn't all good when I arrived, like my previous tent job was bubbling and not right, and I had new rims for them to install on my new 2023 Cadillac XT6. To say the least, things got tempes previous tent job was bubbling and not right, and I had new rims for them to install on my new 2023 Cadillac XT6. To say the least, things got tempestuous quickly, but they fixed all encountered problems that they could at the time and at the agreed upon price. So, being professional always helps and what I focus on and that's why they've earned my business over my regular Cadillac Dealership in Sandy Springs/Atlanta, GA. Again a Big THANKS for all that you did, thank you. Regards, ConradRG More
by CONRADRG
Employees Worked With
January 07, 2023
Very clean and nice customer service. Did not provide an in-depth solution in what was originally wrong. Found other stuff to fix. Did not provide an in-depth solution in what was originally wrong. Found other stuff to fix. More
by zhurley2000
Employees Worked With
