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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,384 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,384 reviews

July 15, 2020

After buying 3 vehicles dating back to when the dealership was about a mile down the road. I will never buy from you guys again. More

by CHRIS.21.OWENS
Recommend Dealer
No
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher, David Gonzalez
July 15, 2020

Friendly My Service Adviser kept me informed through the whole process. I do think there was some work done on my car that didn't need it before I brought the More

by JONIELARSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, Sean Garrett
Jul 19, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

July 14, 2020

Shopping for a car is usually like going to the dentist. A dreaded, but necessary task. Our car buying experience with Joe Sullivan and Sammy, surprised us. The entire experience was painless. What a relief More

by Pura Vida
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sullivan, Jasmine Abreu
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Pura, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 14, 2020

After dropping off my car Jerry Reinhardt assured me that he would take care of me and answer any of my questions. During the course of the day we made contact and I made decisions on what Services I needed More

by 49MONEYBUDGET
Recommend Dealer
Yes
Employees Worked With
Jerry Rinehart, Sean Garrett
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

July 14, 2020

Alan was great to work with and went the extra mile to make the purchase of this car worth it! Would definitely recommend to others in the market. More

by CLAIREWILKES529
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Jasmine Abreu
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear, Claire! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

July 13, 2020

Another Great Service Experience I was very pleased with the service efficiency and the responsiveness of my service advisor Jerry Rinehart. He kept me informed of the progression of More

by Icehouse719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rinehart
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

July 12, 2020

I had an awesome buying experience with Jim Ellis Buick. All of the staff were great throughout the entire process. I had my car delivered to Tn and it was one of the smoothest purchases of a car I have gon More

by jjdflynn
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Eason
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any further questions, please don't hesitate to reach out!

July 11, 2020

Service rep was excellent - even rode with me to understand the error code I was having in the vehicle. Everything was clean and they communicated well More

by KMCVOLS
Recommend Dealer
Yes
Employees Worked With
Tate? I don’t Remember the last name.
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Kmcvols! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

July 11, 2020

Great service. Highly recommended if you are looking to get a new or used vehicle get at issac he will make the deal smooth and efficient More

by ARMANDOGALV84
Recommend Dealer
Yes
Employees Worked With
Other Employees : Isaac Pineda
Jul 15, 2020 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for the recommendation, and have an amazing day!

July 10, 2020

Much better experience than the last time. Craig did a good job. I came in to buy out a lease that I wasn't happy with, and left with a new vehicle that I'm liking so far. More

by BLAKE.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2020 -

Jim Ellis Buick GMC Mall of GA responded

Hi Blake, we're glad to hear that you had such a good experience with Craig! Please don't hesitate to reach out to us if there's anything more we can do. Congratulations on your new car!

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