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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,384 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,384 reviews
July 09, 2020
Service provided by Tate 5 star Thank you When I return Service provided by Tate 5 star Thank you When I return for service I’ll be sure to ask for Tate He went above and beyond Good job Service provided by Tate 5 star Thank you When I return for service I’ll be sure to ask for Tate He went above and beyond Good job More
by SAMMYHAMILTON
Verified CustomerEmployees Worked With
Tate
July 09, 2020
GMC is a cheap outfit. There's always nickel dime cost. I like the people at Jim Ellis, but your service work is priced out of line. Your estimate for engine and cabin filter. Plus MAS cleaning $300! I did I like the people at Jim Ellis, but your service work is priced out of line. Your estimate for engine and cabin filter. Plus MAS cleaning $300! I did the work myself for $70 w/ 30 minutes of elbow grease. More
by MCDHGUNIO
Employees Worked With
Don't recall names
July 08, 2020
Craig and jasmine we’re both amazing at helping my find my dream car and providing excellent customer service. Buying a car can be tiring and time consuming but they both came to me with a smile and made m my dream car and providing excellent customer service. Buying a car can be tiring and time consuming but they both came to me with a smile and made my experience buying my first car a delight. Thank you Jim Ellis and for a great team and experience! More
by rlholder10
July 08, 2020
Best customer service!!! We always receive the best service here. Very helpful staff . Very accommodating to all our needs all her questions are always answered. service here. Very helpful staff . Very accommodating to all our needs all her questions are always answered. More
by AVALOS48
Employees Worked With
Tedd
July 07, 2020
Tire Problem Service department found a faulty plug in the left front tire causing it to lose air pressure. Had made an appointment, arrived early, still had to wa Service department found a faulty plug in the left front tire causing it to lose air pressure. Had made an appointment, arrived early, still had to wait two hours to change one tire. Being a GM executive retiree I always try to utilize a dealer for service. Bought the tire from dealer but had to pay over $35.00 premium compared to Costco for same tire. Expected to pay a little premium but $35.00 is more than expected. More
by Zebra433
Employees Worked With
Ed Barnes
July 07, 2020
Initial service on Buick Encore The service associate was friendly and courteous while checking me in, and while providing me with the car/paperwork afterwards. Work was completed t The service associate was friendly and courteous while checking me in, and while providing me with the car/paperwork afterwards. Work was completed to my satisfaction and in the agreed upon time-frame. More
by RCHARRIS09
Employees Worked With
Ed Barnes
July 07, 2020
David and Ricky did an excellent job getting to the root of my clunking noise in the front end of my Sierra. They microphone it, found the problem and the truck runs like new. Thank you of my clunking noise in the front end of my Sierra. They microphone it, found the problem and the truck runs like new. Thank you More
by Birdman
Employees Worked With
Ricky, David Gonzalez
July 06, 2020
The process was smooth and professional. They even allowed me to leave the vehicle in their garage until I could return over the weekend to pick It up and drive it back out of state. Thanks Richard. allowed me to leave the vehicle in their garage until I could return over the weekend to pick It up and drive it back out of state. Thanks Richard. More
by jdoss
July 04, 2020
Always fast and friendly service. Clean and comfortable waiting area they always repair just what is needed and give you a estimate up front no surprises waiting area they always repair just what is needed and give you a estimate up front no surprises More
by UGAUSAFDAD
Employees Worked With
Not sure his name
July 04, 2020
What a great crew! You don’t hear that often about a car dealership. Joe and Morris were friendly, professional and on top of it. I was in and out in a little over an hour. dealership. Joe and Morris were friendly, professional and on top of it. I was in and out in a little over an hour. More
by WVYOU
