Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
4,342 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,342 reviews
May 16, 2020
oil change and tire rotation and filter changed very friendly and good service and easy to follow what has to be done with timely service car washing service was good. Tom was excellent very friendly and good service and easy to follow what has to be done with timely service car washing service was good. Tom was excellent More
by CHANGKOOK44
Verified CustomerEmployees Worked With
Tom Lyden
May 14, 2020
Quick & Easy Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my sched Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my scheduled time. The resolved the warranty issue, changed the oil, rotated my tires, and ran the truck through the car wash. The truck was ready before their estimated time. More
by rick.casper
Employees Worked With
Kristin Buffington, Nelson Carbo
May 14, 2020
Easy to deal with Everyone was friendly and accommodating, worked to get me price I wanted and were realistic about best deal they could do, Harrison was very pleasant Everyone was friendly and accommodating, worked to get me price I wanted and were realistic about best deal they could do, Harrison was very pleasant to deal with and did a great job on my behalf, Would definitely recommend them to anyone looking for a good price and good service. More
by pbeshears7894
Employees Worked With
Harrison Henry, Isaac Pineda
May 13, 2020
The people at this is amazing.Everyone at this place is very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle ho very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle home I didn’t hassle me he didn’t second-guess that I was scamming More
by MIKEHEARD61
May 13, 2020
Very disapointed No one wore safety masks or practiced distancing. Did not feel comfortable. Price was high..service advisor was just doing his business.Probably wii n No one wore safety masks or practiced distancing. Did not feel comfortable. Price was high..service advisor was just doing his business.Probably wii not go back. More
by WJKENNEDY1
Employees Worked With
Don’t remember names.
May 13, 2020
Another great service completed by Jim Ellis GMC service dept. Many thanks to David Gonzalez the tech's that serviced my vehicle. Even during these strange times the service was great and completed ahead of dept. Many thanks to David Gonzalez the tech's that serviced my vehicle. Even during these strange times the service was great and completed ahead of schedule. Thanks for the professional service. Terry More
by TERRYLAND8
Employees Worked With
David Gonzalez
May 09, 2020
great it was great ,so easy an I knew the price going on and they beat my finance rate an they made even thing so easy .Fred was great it was great ,so easy an I knew the price going on and they beat my finance rate an they made even thing so easy .Fred was great More
by RH560
May 08, 2020
Initial estimate was $275 but after you looked at the car it jumped to nearly $500. Local Chevrolet dealer installed it for $300. I undersrand that after you look at it the price can change but I would expec it jumped to nearly $500. Local Chevrolet dealer installed it for $300. I undersrand that after you look at it the price can change but I would expect you to be competitive More
by BOB07
Employees Worked With
Ed Barnes
May 07, 2020
They were awesome and answered all my questions. They came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan. came back with a great monthly payment even with my poor credit. That is exactly what I needed. Thanks Mike Hatcher and Jovan. More
by MARYVSHOFNER
May 06, 2020
I was at the dealerships mercy. I was heading out of town and all of a sudden my Yukon had every warning light possible lit up on my dashboard I pulled in without an apt letting them know I had to be out of and all of a sudden my Yukon had every warning light possible lit up on my dashboard I pulled in without an apt letting them know I had to be out of town to pick someone up that night so they made it a priority to ck out my car. Thank you! More
by DAVISARIZONA
Employees Worked With
Embarrassed to say not sure who it was
