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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,952 reviews
September 03, 2019
Repeated repairs Extremely nice. My Denali has been in for the same repairs many times hopefully this is the last. Tom has been helpful but they seemed to have problem Extremely nice. My Denali has been in for the same repairs many times hopefully this is the last. Tom has been helpful but they seemed to have problems figuring out the problem. More
by EDWARD.FOWLER
Verified CustomerEmployees Worked With
Tom Lyden
September 02, 2019
A+ experience. This is as close to a Lexus car buying experience I have ever come across. Hands down the best salesman+ sales manager that I have come across. By uti This is as close to a Lexus car buying experience I have ever come across. Hands down the best salesman+ sales manager that I have come across. By utilizing the internet i saved several hrs of back and forth and I am sure the dealer did as well. More
by BLAKEME
September 01, 2019
Service Leo was the advisor that helped me and he was excellent. He was friendly and seems like my transmission is actually fixed this time. Thanks Leo! Leo was the advisor that helped me and he was excellent. He was friendly and seems like my transmission is actually fixed this time. Thanks Leo! More
by ADANKO
Employees Worked With
Leo
August 29, 2019
Oil change Tried to call several times to make an appointment to have my oil changed. Noone answered the phone.. Decided to just go to dealership. Took over 2 Tried to call several times to make an appointment to have my oil changed. Noone answered the phone.. Decided to just go to dealership. Took over 2 hours for an oil change. My settings on my car were changed. Every time I open my door, the car dings which it never did before. I understand that the seat needs to be moved back but it was not only moved back, the recline on it and also the height of it was moved. It took me forever to get the seat in the right position. My radio was changed to XM radio also . I dont know that I will come back for any type of service. Extremely annoyed More
by LGODUTO
Employees Worked With
David Gonzalez
August 28, 2019
Customers for Life Having purchased numerous vehicles from this dealership I always work with Sami. When I purchased the first truck several years ago, I was told they w Having purchased numerous vehicles from this dealership I always work with Sami. When I purchased the first truck several years ago, I was told they want customers for life. I drive 2 hours to this dealership for service and purchase of my vehicles. I appreciate the dealership working to provide me with quality vehicles and service. More
by GOATBerrong
August 28, 2019
Sam “the man” turned zero to hero immediately Purchased 2017 Silverado wasn’t happy with vehicle. Sam made it right Now driving a 2018 GMC and can’t be happier Trucks are trucks but Mike Ha Purchased 2017 Silverado wasn’t happy with vehicle. Sam made it right Now driving a 2018 GMC and can’t be happier Trucks are trucks but Mike Hatcher and Sam at Jim Ellis turned horror into daydreams! Dee was straightforward and made the experience wonderful More
by BREZNAK5766
Employees Worked With
Sam, Mike Hatcher, Dee Hong
August 28, 2019
courteous and professional We truly are Blessed to be associated with such a wonderful place of business and are looking forward to our next purchase. Our new car purchase was We truly are Blessed to be associated with such a wonderful place of business and are looking forward to our next purchase. Our new car purchase was amazing ! More
by goldiedusty00
August 27, 2019
Satisfied customer Walking into the show room we were met by smiling faces at the reception desk and Steve Eason, sales person. He showed us the Buick Regal and went ove Walking into the show room we were met by smiling faces at the reception desk and Steve Eason, sales person. He showed us the Buick Regal and went over the features of the vehicle. He was very knowledgeable about the options and explained the icons available to us. Too much info to remember in one visit so I returned and he willingly answered all my questions again. I’m enjoying my new vehicle and would recommend this dealership to others. More
by JANSTANLEY
August 27, 2019
superstar Never felt so good to spend so much money. Sales expect Sam and Perry did a Phenomenal job. I received a great deal with no hassle and even the GM Jas Never felt so good to spend so much money. Sales expect Sam and Perry did a Phenomenal job. I received a great deal with no hassle and even the GM Jason came over and introduced himself. More
by JEREMY51
Employees Worked With
Jason Hoychick, Perry Mallory
August 26, 2019
Service with a smile! Great customer service! I had no appointment and was treated like a valued customer. David is very knowledgeable and polite. Fast service too! Shu Great customer service! I had no appointment and was treated like a valued customer. David is very knowledgeable and polite. Fast service too! Shuttled me to the Mall and back! More
by CYNTHIAM2003
Employees Worked With
David Gonzalez
