Jim Ellis Buick GMC Mall of GA

Exceptional Service !! Called Sean Garrett my Service Advisor with no notice for my 10,000 mile service on my 2019 Denali. Sean said bring it on in today and we will take ca Called Sean Garrett my Service Advisor with no notice for my 10,000 mile service on my 2019 Denali. Sean said bring it on in today and we will take care of it. I dropped it off around 9AM and it was ready to pick up right after lunch. Exceptional Service from Sean. Give this man a raise... More

Oil change &tire rotation I was very happy with the professional and personable service I received. My total wait time was only slightly over an hour as promised. Also the pric I was very happy with the professional and personable service I received. My total wait time was only slightly over an hour as promised. Also the price was reflective of my previous visit which I appreciated very much. More

Professional, straight-forward car buying process. Jim Ellis Buick GMC was very helpful in the process of purchasing my vehicle. They were honest from start to finish and willing to go the extra mile t Jim Ellis Buick GMC was very helpful in the process of purchasing my vehicle. They were honest from start to finish and willing to go the extra mile to get my business. They communicated very well with me about the vehicle and it’s price before I made an out of town trip to make the purchase from them. I would recommend this dealership to anyone. More

Poor Service Worst service of a dealer iv ever been to. They never call and it’s been over a month to get a new tire put on my truck under the extended plan I boug Worst service of a dealer iv ever been to. They never call and it’s been over a month to get a new tire put on my truck under the extended plan I bought. More

First Oil Change I went in for my first oil change and a recall issue on my 2019 Terrain to be taken care of, I was told it would take 2 hours and it did, in fact, ta I went in for my first oil change and a recall issue on my 2019 Terrain to be taken care of, I was told it would take 2 hours and it did, in fact, take 2 hours. I was given a Lyft to the mall and return trip. Highly recommend Jim Ellis GMC. More

oil change i made an appointment to get oil change and tire rotation for fri 7:30 am. Jim Ellis service got this done and got me back on the road by 9:30 am with i made an appointment to get oil change and tire rotation for fri 7:30 am. Jim Ellis service got this done and got me back on the road by 9:30 am without any incidents. thanks for the promptness guys! More

Leo is the man I purchased my Silverado from Jim Ellis Peachtree industrial, and I just purchased a new Volvo for my wife's next store, so I am familiar with Jim Ell I purchased my Silverado from Jim Ellis Peachtree industrial, and I just purchased a new Volvo for my wife's next store, so I am familiar with Jim Ellis Brand. They could have done a little better on the truck detail since that was a courtesy for the amount I spent, but overall my truck is running again, and the facility is top-notch. Leo was very helpful and did his best to get the overall price for the service lowered. Leo and the convenience of the location would be the main reason I would go back to this dealership. More

Great experience My salesman was Morris Walker. He was a super nice guy. No pressure to buy and they did everything they could to help me. This was a great experience My salesman was Morris Walker. He was a super nice guy. No pressure to buy and they did everything they could to help me. This was a great experience More

Friendly Service The Service Department was very friendly, knowledgeable and explained everything in full so that you could understand what they were going to do. The The Service Department was very friendly, knowledgeable and explained everything in full so that you could understand what they were going to do. They also explained the prepaid maintenance and the protection and prepaid maintenance agreements to me. More

Great service rep. I loved my service rep, Sean. He knew a lot about the Pontiac G8 and was very helpful. Will definitely look for him in the future. I loved my service rep, Sean. He knew a lot about the Pontiac G8 and was very helpful. Will definitely look for him in the future. More