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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,353 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,353 reviews
February 03, 2020
New Vehicle Purchase experience Richard did a great job working with my to insure he met my needs in purchasing a new vehicle. I was under a time constraint in order to complete the Richard did a great job working with my to insure he met my needs in purchasing a new vehicle. I was under a time constraint in order to complete the purchase and Richard and his team made sure to meet/exceed my request. Jim Ellis customer for life. More
by bcollinsea
Verified Customer
February 02, 2020
regular maintenance right on target with appt time, very efficient, quick turnaround, friendly staff. highlighted recommendation of upcoming items of concern but no press right on target with appt time, very efficient, quick turnaround, friendly staff. highlighted recommendation of upcoming items of concern but no pressure to complete. very pleased and return customer. More
by CTCONLEY
Employees Worked With
Tate Gardner
January 31, 2020
Awesome service on a whole. My service advisor David is very knowledgeable and keep me in the loop on my car progress as I waited. Also love the fact the dealership supply snacks and coffee. very knowledgeable and keep me in the loop on my car progress as I waited. Also love the fact the dealership supply snacks and coffee. More
by SHARON.G.GRIFFITH
Employees Worked With
David Gonzalez
January 31, 2020
Great Service I had 9:30 AM Appt.. for oil change, tire rotation. was ready to leave and was told I needed new windshield wipers so I asked if I could get them whi I had 9:30 AM Appt.. for oil change, tire rotation. was ready to leave and was told I needed new windshield wipers so I asked if I could get them while I was there. The person in charge of my auto was Tom Lyden Jr and he said sure. This saved me having to go back again. More
by SBRUCE1915
Employees Worked With
I purchased car from Mike Hatcher before but Tom was only person with service Dept. I spoke with., Mike Hatcher, Tom Lyden
January 31, 2020
Unsatisfied and satisfied I liked that my service was handled well. But very disappointed ☹️ on the time it took my paper work to be completed, it took 45 minutes, the tires p I liked that my service was handled well. But very disappointed ☹️ on the time it took my paper work to be completed, it took 45 minutes, the tires probably didn’t take that long to rotate. More
by MARYCART
Employees Worked With
I don’t know the names who did the spice Orkney., Tom Lyden
January 30, 2020
#1 Dealership I've ever dealt with !!! Hands down the best GM dealership I've ever dealt with in both purchase (sales) and service ! Great waiting area loaded with great coffee and eats and Hands down the best GM dealership I've ever dealt with in both purchase (sales) and service ! Great waiting area loaded with great coffee and eats and TV. More
by BOYDS35MM
Employees Worked With
Other Employees :
Dee Hong, Joe Marengo, Kristin Buffington, David Gonzalez, Jeff Ryberg, Ron Gay, Sean Garrett, Tom Lyden, David Blood
January 29, 2020
Very accommodating and efficient. Jovan and Joe were excellent. Both made the experience enjoyable. I never felt pressure and they were very competitive within the North GEORGIA region. excellent. Both made the experience enjoyable. I never felt pressure and they were very competitive within the North GEORGIA region. More
by wtnsav
January 28, 2020
My car has been in a shop for about 2 months. Tate, my service advisor has kept me informed and was able to get me a loaner so I wouldn’t be without a car. Tate has been awesome! service advisor has kept me informed and was able to get me a loaner so I wouldn’t be without a car. Tate has been awesome! More
by CBGAMMON22
Employees Worked With
Tate
January 28, 2020
Always pleasant and quick experience! Will be back to service car here! Everyone is very nice and treats you like family. Thanks Jim Ellis Buick! service car here! Everyone is very nice and treats you like family. Thanks Jim Ellis Buick! More
by Greatful customer
Employees Worked With
Kristin Buffington, Sean Garrett, Tom Lyden
