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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,951 reviews
April 23, 2019
Jim Ellis saved our vacation!!!! Morning of 8 hour road trip to beach ...AC stops blowing cold air. No bueno headed to 90 degree+ temps w/ toddler. 1 AAA and 2 dealers later...enter t Morning of 8 hour road trip to beach ...AC stops blowing cold air. No bueno headed to 90 degree+ temps w/ toddler. 1 AAA and 2 dealers later...enter the amazing team at JE MoG. From the young lady who answered the phone to David & Sean in service everyone bent over backwards and had us on the way in a few hours. More
by joshuacarruth
Verified CustomerEmployees Worked With
Didn't see name of who answered phone...at least couldn’t recall. , David Gonzalez, Sean Garrett
April 23, 2019
Wonderful Experience Very easy to work with. Answered all of my questions. No hidden fees. Never thought purchasing a car could be this easy. They were able to take care o Very easy to work with. Answered all of my questions. No hidden fees. Never thought purchasing a car could be this easy. They were able to take care of all the details prior to picking up car so I did not have to stay at dealership all day. Any issues with the vehicle were dealt with immediately and resolved. I would highly recommend Mike Hatcher. More
by judydaniell
Employees Worked With
Every one at them dealership was awesome , Mike Hatcher
April 22, 2019
Set a same day appointment - got there at 3:00 out by 4:00 Same day call in to have my Chevy that was over due for oil change - Service gentleman was able to get me in and out in an hour as promised and hit o Same day call in to have my Chevy that was over due for oil change - Service gentleman was able to get me in and out in an hour as promised and hit on the other items the car might need in a professional manor. More
by ERIC.CROSS
Employees Worked With
Tom Lyden
April 22, 2019
Car service I have been pleased with the service at Jim Ellis and prefer to take my car there. My rating of 3 stars is mostly for the pushing of other services. I have been pleased with the service at Jim Ellis and prefer to take my car there. My rating of 3 stars is mostly for the pushing of other services. I would only recommend the service center to a person that I know would not mind the hard sale of other services. More
by MKEELING
Employees Worked With
Tom Lyden
April 22, 2019
45,000 maintenance Sean was my service tech. He was very helpful. Looked up information, price checked the services, made sure I got the appropriate discounts bc of my w Sean was my service tech. He was very helpful. Looked up information, price checked the services, made sure I got the appropriate discounts bc of my warranty. Checked in with me to let me know how my truck was doing. He did an excellent job. I was also very satisfied to see they had washed the outside of my truck upon completion of the service. Very satisfied with this visit. It took less time than expected. More
by EMILY.LELUTIU
Employees Worked With
Sean Garrett
April 22, 2019
Replace tire pressure monitors My service advisor, Chad Adam Dees, kept me apprised of the work to be done and approximately how long it would take.Also checked my extended warranty My service advisor, Chad Adam Dees, kept me apprised of the work to be done and approximately how long it would take.Also checked my extended warranty for covering replacement of monitors. More
by RANDC377
Employees Worked With
Chad Adam Dees
April 18, 2019
Excellent service The staff was friendly, attentive, and professional! It was the best car purchasing experience I've ever had and I will be a returning customer! The staff was friendly, attentive, and professional! It was the best car purchasing experience I've ever had and I will be a returning customer! More
by tamarlove1
April 17, 2019
Awesome Everyone treated Me like they had known me for awhile.. Everyone made the purchase comfortable and easy as possible for me. Their knowledge of the Everyone treated Me like they had known me for awhile.. Everyone made the purchase comfortable and easy as possible for me. Their knowledge of the vehicles was easy to understand. The pricing was amazing!! More
by dalefroberts11
April 17, 2019
Asmir and Mike Thank you Amir and Mike for making my car buying experience so pleasant. You worked around my schedule and met me in a convenient place as I was juggl Thank you Amir and Mike for making my car buying experience so pleasant. You worked around my schedule and met me in a convenient place as I was juggling a toddler and borrowing someone else's car. Asmir was so sweet and helpful. Mike was professional and so helpful. Thank you so much. More
by rose1265
Employees Worked With
Asmir Tahirovic, Mike Hatcher
April 17, 2019
AC repair I had the compressor changed and it done in a day, I was very well treated and very efficiently.David Gonzalez called me before and after the repair w I had the compressor changed and it done in a day, I was very well treated and very efficiently.David Gonzalez called me before and after the repair was done. More
by RCSAGHINI
Employees Worked With
David Gonzalez
