Jim Ellis Buick GMC Mall of GA

Great dealership They were a Very professional staff .Mike Hatcher is the best.Will be back the next time we need to trade or make a purchase. They were a Very professional staff .Mike Hatcher is the best.Will be back the next time we need to trade or make a purchase. More

Super simple transaction . I test drove truck told them I would take it get the paper work ready and I'll be back tomorrow to pick up. All total only took about an hour. Also . I test drove truck told them I would take it get the paper work ready and I'll be back tomorrow to pick up. All total only took about an hour. Also they gave me a good price for my trade in More

Great New Car Purchase Experience Our old car broke down unexpectedly and we were not prepared to look for a new car. But, the team at Jim Ellis GMC took the time to show us new and u Our old car broke down unexpectedly and we were not prepared to look for a new car. But, the team at Jim Ellis GMC took the time to show us new and used cars to be sure we were happy with our choice. I believe this was the easiest buying experience we have ever had. Even processing the paper work was painless. More

ok experience. Arrived pulled in. 1st thing 1st person said to me was do you have an appt. (implying I should have made an appt.) Arrived ~9:30 - left ~12:30pm. Arrived pulled in. 1st thing 1st person said to me was do you have an appt. (implying I should have made an appt.) Arrived ~9:30 - left ~12:30pm. Comfortable sitting area was able to get some work done. Recommended getting my 4 wheel drive system checked out / tuned up. (Don't have one 2 wheel drive vehicle) I have not had any other problems with the wiring harness they fixed relate to the petal sensor. So I will continue to use you as I have in the past. When Goodyear can't do it I will come to you. Wife has honda, really nice how they clean inside & out the car before they give it back to you. GMC left the seat adjusted to whoever the tech was. I'm big so had to adjust seat before i could get back into my car. I think just very underwhelming. Missed opportunities More

Allways good experience! Love this dealership always good experience. Great car experience! Everybody worked like a team and everything worked out in the end ! Will always rec Love this dealership always good experience. Great car experience! Everybody worked like a team and everything worked out in the end ! Will always recommend this Dealership!!! More

Very professional Sales Associate Richard Newton was a real pro as was the Finance Manager - Jasmin Kennedy. It was a pleasure to deal with both of them Sales Associate Richard Newton was a real pro as was the Finance Manager - Jasmin Kennedy. It was a pleasure to deal with both of them More

Oil Change First time in and Cory took good care of me, let me know what was recommended for future visits as well as updating me thru out my visit yesterday. First time in and Cory took good care of me, let me know what was recommended for future visits as well as updating me thru out my visit yesterday. More

Awesome experience! We had shopped around other dealers and purchased at Jim Ellis because Richard Newton and the whole team made us feel very comfortable and did not fee We had shopped around other dealers and purchased at Jim Ellis because Richard Newton and the whole team made us feel very comfortable and did not feel pressured at all. We had a car picked out originally at another dealership but chose to purchase from Jim Ellis because they had a car we loved and because of customer service. All around great experience. Richard Newton was very professional and patient with our questions and concerns, and Jasmine was great to work with and made the closing process painless. Defiiitely 5 star experience. More

Satisfied Problem was quickly diagnosed and repaired in less time than I was quoted while I waited. Clean, spacious waiting room. Back on the road in less than Problem was quickly diagnosed and repaired in less time than I was quoted while I waited. Clean, spacious waiting room. Back on the road in less than one hour. Complimentary coffee in hand! More

Best Dealership Around!!! These guys are always so great to work with. Missed my appointment for an oil change, called the next Monday to see if they could fit me in and they d These guys are always so great to work with. Missed my appointment for an oil change, called the next Monday to see if they could fit me in and they did without hesitation! They even called me a Lyft to take me shopping during my wait. So thankful for them ?? More