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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,942 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,942 reviews
September 19, 2018
Feels like family Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Mo Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Morris! Every staff member is friendly, and truly make you feel welcomed. More
by THutson
Verified Customer
September 19, 2018
Used truck purchase Great customer service. Great experience with Blake and Jasmine. Blake answered questions clearly and obtained necessary paperwork in a timely fashion Great customer service. Great experience with Blake and Jasmine. Blake answered questions clearly and obtained necessary paperwork in a timely fashion.Jasmine had paperwork completed promptly and completed signing in matter of minutes. Overall had great experience. More
by plexi726
Employees Worked With
Jasmine Abreu, Blake Kenya
September 18, 2018
Friendly and responsive to customer I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided a loaner. All personnel were very attentive and welcoming. More
by LIZMAE
Employees Worked With
Sean Garrett, Kaleb Dance
September 18, 2018
Outstanding customer service!!! There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. More
by LAMORAH.L.STEPHENS
Employees Worked With
Joe Hecht, Sean Garrett
September 18, 2018
Excellent, over the top customer service Excellent, over the top customer service, made us feel important and like family!! Totally recommend! Joe Marengo and Isaac were superb and very frien Excellent, over the top customer service, made us feel important and like family!! Totally recommend! Joe Marengo and Isaac were superb and very friendly indeed! More
by 0323alvarez
September 18, 2018
Excellent customer service Love the gmc i have 2018 gmc slt drive and run exellent sami& john hi is very nice man love to worke with hime thank you jimelles Love the gmc i have 2018 gmc slt drive and run exellent sami& john hi is very nice man love to worke with hime thank you jimelles More
by UNE.IBR
September 18, 2018
Efficient and Professional Excellent service - greeted upon arriving - kept up to date while waiting - answered my questions with respect - overall a great experience and I woul Excellent service - greeted upon arriving - kept up to date while waiting - answered my questions with respect - overall a great experience and I would recommend this service to my friends. More
by HARRIET2
Employees Worked With
Sean Garrett
September 18, 2018
Routine service Had an appointment and was taken in right away. Staff checked with me while work was being done. No problems at all. Thank you for good experience. Had an appointment and was taken in right away. Staff checked with me while work was being done. No problems at all. Thank you for good experience. More
by Carol123
Employees Worked With
Chris Stout
September 18, 2018
Morris was my agent and rate 5 star I was very please in the way Mr. Morris Walker and Joe Marengo support me during my visit to Jim Ellis GMC. Never any pressure to close an deal. Look I was very please in the way Mr. Morris Walker and Joe Marengo support me during my visit to Jim Ellis GMC. Never any pressure to close an deal. Look forward to being an repeat customer in the future. More
by tom@sawyertile.com
September 18, 2018
Perfect buying experience! I honestly hate dealing with car dealers BUT the guys at Jim Ellis made buying a new car a much better experience than we have ever had! We have recom I honestly hate dealing with car dealers BUT the guys at Jim Ellis made buying a new car a much better experience than we have ever had! We have recommended them to everyone and will definitely be back!!! Jason answered all of my questions by email and Alan had everything ready when we showed up!! We couldn’t be happier. More
by THECHALKERS4
Employees Worked With
Jason Hoychick, Alan Cavell
