Jim Ellis Buick GMC Mall of GA

Bought online from Jim Ellis So I found a Camaro at Jim Ellis. It was a specific model, color, and optioned with exactly what I was looking for. It is Important to understand that So I found a Camaro at Jim Ellis. It was a specific model, color, and optioned with exactly what I was looking for. It is Important to understand that I live in Arizona. That is 1900 miles away (1 way) When I arrived the car was exactly what they said it was, the paperwork, was ready to go. Everything they stated over the phone from across the country was exactly what is was when I got there, no discrepancies. They were upfront, accurate, honest and organized, and just a real pleasure to deal with. I told Jim Hatcher, the sales person I was dealing with, that I would consider buying my next truck from them even though it is a 3750 mile round trip from where I live. More

Service visit Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Ove Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Overall, very good experience and will visit again for service or new vehicle. More

Great service James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. More

what a great crew i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelt i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelton, he was very helpful as i ask him about cars and very kind, great crew working there thank you for hiring them. More

Great honest staff So I have visited quite a few dealers in the last month and I am still impressed on how courteous the staff is and how honest they are. My wife bought So I have visited quite a few dealers in the last month and I am still impressed on how courteous the staff is and how honest they are. My wife bought a Buick from them 2 yrs ago and they are still one of the best dealerships out there. More

Wait too long!!!!!!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! BUT Sean, my service rep, was the best!! A good sense of humor and a really great guy!! More

not a good experience I made an appointment was there on time and it still took over 2 hours to change the oil and align the tiers on my car.Way to long a wait. I made an appointment was there on time and it still took over 2 hours to change the oil and align the tiers on my car.Way to long a wait. More

Truck purchase I had a great salesman with John Harrison. He was no pressure and straight forward. Was able to answer all my questions about the truck and cost. I w I had a great salesman with John Harrison. He was no pressure and straight forward. Was able to answer all my questions about the truck and cost. I will find John in the future for other truck purchases. More

Vehicle service Pleasant experience. Performed the service on the vehicle and made recommendations for additional services. No pressure whatsoever. Will definitely be Pleasant experience. Performed the service on the vehicle and made recommendations for additional services. No pressure whatsoever. Will definitely be going back in the future. More