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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,995 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,995 reviews

August 20, 2018

Great Service Easy to do Business With Friendly professional staff have serviced three vehicles and purchased two vehicles at this dealer. Service has always been top notch and the sales p More

by STEPHEN_HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Nelson Carbo
Aug 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello Stephen, thank you for the kind words and this wonderful review! We really appreciate your continued loyalty in our business. We're always here with more high quality vehicles and excellent service when you are ready!

Aug 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 19, 2018

Much better experience than Carl Black We have bought and sold many cars over the years. Our experience at Jim Ellis with Alan was the best ever! They treat you with respect and do not wast More

by barrylucas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Hong, Jason Hoychick, Alan Cavell
Aug 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

August 18, 2018

Great service! I took my truck in to have the brakes checked. I had just purchased a used truck that was sold as is. The rotors needed turning and without asking, More

by bandyrescue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Gonzalez
Aug 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 17, 2018

A great overall experience at Jim Ellis GMC Went back to see Alan Cavell at Jim Ellis GMC because I was impressed with his knowledge about the Yukon Denali. The deals they were offering were ver More

by Tip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hoychick, Alan Cavell, Jasmine Abreu
Aug 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 17, 2018

Very pleasant experience. Service advisor Chris Stout was very pleasant to work with. He arranged for all the needed service to be performed & it was completed in a very timely More

by FARM1280
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Aug 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Aug 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 17, 2018

James is a pleasure to work with. Love James, he is a pleasure to work with. Always very accommodating!! He gets me in and out as quickly as possible, or has a rental ready for me!! H More

by Donna Hubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Eason, Chris Stout, Kaleb Dance
Aug 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 17, 2018

Very efficient Always very friendly and efficient. Facilities are very clean and waiting areas are very comfortable. All service advisors I have dealt with have be More

by MARMIT30052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Thame, Chris Stout, David Gonzalez
Aug 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of GA! We hope you have a great day!

August 17, 2018

Blake Kenya was great. He helped us a lot and make everything work for us. He is a great guy. Happy to get my new car with him. And he also helped us with financial options. More

by Kubra miller
Recommend Dealer
Yes
Employees Worked With
Blake Kenya
Aug 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Kubra, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope you have a great day!

August 16, 2018

Knowledgeable Very knowledgeable of finance and gave me great pointers on how to save even more money! I came in knowing what i wanted to purchase and they helped m More

by marcus112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stout, Jasmine Abreu, Vadim Grama
Aug 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Marcus, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2018

Recent Service Came in with a battery problem. counter support and ability to get me in and out were very good. I highly recommend using Jim Ellis Service shop More

by curt.tuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Aug 18, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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