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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,023 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,023 reviews
June 20, 2018
Excellent Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my relationship with Jim Ellis. More
by LTANNER53
Verified CustomerEmployees Worked With
Chris Stout
June 20, 2018
Great experience and quick ! Went in for an oil change and service. They are very professional and courteous. Comfortable waiting room with coffee and snacks. The wait was shor Went in for an oil change and service. They are very professional and courteous. Comfortable waiting room with coffee and snacks. The wait was shorter than I was told so all good. More
by BARBMH1
Employees Worked With
David Gonzalez
June 20, 2018
Great! Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so m Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so much! More
by Brens1993
Employees Worked With
Angelle from Jim Ellis Chevy PIB, Jasmine Abreu, Blake Kenya
June 19, 2018
Great Experience Worked with Ken Wang and it was the easiest car purchase ever! Ken is such a great guy, patient and informative. Everyone at the dealership was fri Worked with Ken Wang and it was the easiest car purchase ever! Ken is such a great guy, patient and informative. Everyone at the dealership was friendly and made sure we were taken care of. Would recommend this dealership for anyone looking for a new or used vehicle. More
by Sharon M
Employees Worked With
June 19, 2018
2017 Yukon Denali 2nd service The Service Consultant did fine on the front end of the appointment. I saw the vehicle being returned so I went out to the Consultants' stations. Th The Service Consultant did fine on the front end of the appointment. I saw the vehicle being returned so I went out to the Consultants' stations. The tech brought the keys and invoice in and placed them on Chris's desk; he was nowhere around. I stood there ten minutes and none of the other five Consultants offered to assist me although it was obvious I was waiting for help. I finally had to ask one of them to get me my keys so I could leave. At that point Chris reappeared. More
by JIMBUR
Employees Worked With
Chris Stout
June 19, 2018
Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More
by GDURIEZ
June 19, 2018
Fantastic. Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but was Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but wasn't tight, backed out and leaked. The car was ready in the second day even though the dealership was really busy. Jim Ellis Mall of Ga did a great job, thank you. More
by GMC customer
Employees Worked With
Aaron, David Gonzalez
June 19, 2018
Excellent service. Vehicle was ready when promised. I brought my 2017 GMC Sierra Denali in for regular routine service. Sean Garrett gave me prompt courteous service. He contacted me when my vehicle was I brought my 2017 GMC Sierra Denali in for regular routine service. Sean Garrett gave me prompt courteous service. He contacted me when my vehicle was ready and it was when promised. I highly recommend this Jim Ellis dealership for you servicing needs. More
by Martykersh
Employees Worked With
Sean Garrett
June 19, 2018
My first service on my 2018 Envision. Thank you Sean Garrett for making my first service a very smooth one and for your help with my audio tutorial. Thank you Chad for your shuttle servic Thank you Sean Garrett for making my first service a very smooth one and for your help with my audio tutorial. Thank you Chad for your shuttle service Peggy Jones More
by PEGGYJONES8259
Employees Worked With
Chad, Sean Garrett
June 19, 2018
Very good I stop bringing my Tahoe to Rick Hendrick Chevrolet because there service so from now and on Jim Ellis will own my business because there service I stop bringing my Tahoe to Rick Hendrick Chevrolet because there service so from now and on Jim Ellis will own my business because there service More
by LAUIGNAP
Employees Worked With
David Gonzalez
