Jim Ellis Buick GMC Mall of GA

Amazing Everyone was great to work with. They were very helpful with all my questions and my concerns. They were very concerned with making sure I was satisfi Everyone was great to work with. They were very helpful with all my questions and my concerns. They were very concerned with making sure I was satisfied. More

Pleasant, knowledgeable, non-pressure approach greatly appr Description above is pretty self-explanatory. Patience, thoroughness plus the individual and uninterrupted attention contributed to this review. Mr. Description above is pretty self-explanatory. Patience, thoroughness plus the individual and uninterrupted attention contributed to this review. Mr. Content was available both during and following this purchase and reassuring that the level of service would continue if and whenever necessary. More

What a great experince Me and wife visited ,after about 4weeks of searching and visiting all kinds of dealerships.WoW,wish we would have visited Him Ellis from the start. My Me and wife visited ,after about 4weeks of searching and visiting all kinds of dealerships.WoW,wish we would have visited Him Ellis from the start. My sales person we had the pleasure of speaking with was Alan. Alan went beyond my expectations by far to make sure we got exactly what we were looking for. My credit was a lil less than perfect but Alan treated us with the utmost respect .Jim Ellis is now considered to be an added part of our family. I have never had a dealership to be as perfect as Alan and his team . Thank you so very much for everything . Chris and Nicky 👍 More

Breath of fresh air After a long search for a car and countless dealership visits, Jim Ellis Mall of GA was a breath of fresh air. My sales consultant, John Harrison, After a long search for a car and countless dealership visits, Jim Ellis Mall of GA was a breath of fresh air. My sales consultant, John Harrison, was awesome, straight forward, and helpful. In finance, Jasmine was a pleasure to work with. She worked super hard to make sure I was happy and comfortable with my purchase. John and Jasmine both may deserve some sort of trophy. I can be a tall order at times. I also had the pleasure of working with Fred in finance. He was quick, friendly and most of all, very helpful. I highly recommend doing business with any and all of these individuals. They each went over and beyond to make sure I was taken care of. I will definitely be returning and recommending. More

Confusing. I told they guy I wanted oil change ONLY!! When I got home and looked at my bill I was billed for oil change and TIRE ROTATION. I did not want tire I told they guy I wanted oil change ONLY!! When I got home and looked at my bill I was billed for oil change and TIRE ROTATION. I did not want tires rotated as I had only driven the car approximately 10,000 in almost three years and they had previously been rotated. As I am retired and living on set income and this upsets me. When car was completed I was in a hurry for next appointment and did not look at bill until I got home. Bill says : customer states OIL change and tire rotation DEXOS special. The special was not mentioned at all. More

Good Experience Went to the dealership to just look and then we met Steve. He was super nice and just let us take our time and his about driving and making a decisio Went to the dealership to just look and then we met Steve. He was super nice and just let us take our time and his about driving and making a decision. Weren't real sure about deciding that day but then they said what will it take to make you happy today and we stated what that was and we came home with an Arcadia. More

Awesome Service Always I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive calls to remind me that my oil change is due and ask if I have a need anything great dealership overall More

Great service Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in a reasonable amount of time. More

Routine Maintenance I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable wai I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable waiting area. Thanks! More

service Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to perform. More