Jim Ellis Buick GMC Mall of GA

Awesome Customer Service! :) My husband and I were shopping for a new vehicle since we were having too many issues with our BMW X5. As soon as we arrived we were greeted by Nasser My husband and I were shopping for a new vehicle since we were having too many issues with our BMW X5. As soon as we arrived we were greeted by Nasser. He was very nice but also gave us our space. He was not at all pushy or pressured us into buying. He listened when we had something to say and asked what OUR needs were. He was super patient with us in showing us several options we were considering. Once we decided what we wanted he introduced us to Sami, his manager. He also gave AMAZING customer services and helped us with the numbers and helping them work for our budget. Jasmine walked us through the final step in signing all of our paperwork. She was super friendly and explained in detail every page. I would definitely recommend them to family friends. Overall we had a great, non stressful experience. They made us feel special and wanted to please us on what WE needed. Thanks guys!! :) More

My GMC Truck Having to travel from Tennessee to Georgia & venturing from car dealership to car dealership, Jim Ellis Buick GMC Mall of GA, made my drive worth it. Having to travel from Tennessee to Georgia & venturing from car dealership to car dealership, Jim Ellis Buick GMC Mall of GA, made my drive worth it. I couldn't had asked for a better experience nor truck. More

Happy customer Mr. Eason was very helpful in helping us buy the vehicle we were interested in. We are from out of town, and he had the vehicle cleaned and ready for Mr. Eason was very helpful in helping us buy the vehicle we were interested in. We are from out of town, and he had the vehicle cleaned and ready for us when we arrived. More

great purchase experience Sam Chris and Randall are top notch employees. very helpful and knowledgeable. i was able to purchase the truck i was looking for in just a few hours Sam Chris and Randall are top notch employees. very helpful and knowledgeable. i was able to purchase the truck i was looking for in just a few hours with no hassles or problems, I will buy at Jim Ellis again, More

Great friendly service I just traded my Terrain for a new Acadia. Mike Hatcher provided me with very friendly and fair service. I have bought many new vehicles and ‘this was I just traded my Terrain for a new Acadia. Mike Hatcher provided me with very friendly and fair service. I have bought many new vehicles and ‘this was the first time that I completed the entire transaction while sitting at the salesman’s desk. No pressure to sell me additional warranties or accessories that I did not want. I’m sure that there are a lot of other great folks at Jim Ellis MOG, but my whole trade/purchase was completed solely with Mike. More

A top notch dealership! This dealership is amazing. Mike Hatcher was my sales person. He is a very honest, smart, no pressure salesman. I have shopped the car sales market fo This dealership is amazing. Mike Hatcher was my sales person. He is a very honest, smart, no pressure salesman. I have shopped the car sales market for a week and no one compares to Jim Ellis. Great deal. Stray incentives and good people. From my salesman to the finance department. Perfection! More

Curtious, respectful, professional We had a great experience at Jim Ellis! Our seller, Steve Eason was very proactive, friendly and went out of his way to take care of us even after th We had a great experience at Jim Ellis! Our seller, Steve Eason was very proactive, friendly and went out of his way to take care of us even after the purchase. We came in pre approved with financing but Dee was able to beat our financing by almost two points which was great. The whole team was fast and professional. More

Great experience . Ken and Alan listened to our needs helped eliminate what we didn’t want and were very knowledgeable about their product. We will be back for our nex . Ken and Alan listened to our needs helped eliminate what we didn’t want and were very knowledgeable about their product. We will be back for our next car. More