Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,977 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,977 reviews
Verified Customer
February 10, 2024
Melissa was extremely excellent, Curtis, kind and very professional. Great customer service I would say that she is a great asset for the service department. professional. Great customer service I would say that she is a great asset for the service department. More
by lou72ludy
Employees Worked With
Melissa
February 10, 2024
Richard was very friendly and helpful. He made me feel welcome, which was the main reason I came by that day. When Richard could not make the day I was coming by, he gave me to Mike Hatche He made me feel welcome, which was the main reason I came by that day. When Richard could not make the day I was coming by, he gave me to Mike Hatcher, who was just as friendly and helpful. Ken was friendly and patience as he explained what was going on in different areas of the process. More
by TURNERANGELS
Employees Worked With
Richard Nourie, Mike Hatcher, and Ken( in Finance)
February 09, 2024
Great experience. Great experience and very well organized a pleasure to do business with. Great experience and very well organized a pleasure to do business with GMC Great experience and very well organized a pleasure to do business with. Great experience and very well organized a pleasure to do business with GMC . More
by jbap1.@aol.com
February 07, 2024
Professional. Efficient. Timely. Extremely knowledgeable. Cares about customer. Brings to my attention all concerns that could potentially negatively impact my veh Efficient. Timely. Extremely knowledgeable. Cares about customer. Brings to my attention all concerns that could potentially negatively impact my vehicle. Provides resolutions. More
by BRGS16
