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Jim Ellis Buick GMC Mall of GA - Service Center

Name: Jim Ellis Buick GMC Mall of GA - Service Center
Address: 3600 Buford Drive, Buford, GA, 30519, US
Telephone: (770) 407-7158
Rating: 4.4

3600 Buford Drive, Buford, Georgia 30519 Directions

Service: (770) 407-7158

Parts: (770) 847-8064

Buford, GA

4.4

2,298 Reviews

Call Service Center (770) 872-6272

4.4

2,298 Reviews

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This rating includes all service center reviews, with more weight given to recent reviews.

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2,298 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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December 04, 2021

SERVICE VISIT

Very pleased with service, they kept me updated throughout the service work being done. Happy customer! throughout the service work being done. Happy customer! More

by SUSAN.MITCHELL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristin Buffington

5.0

Other Employees : Sean Garrett, Tate Gardner

Report | Print

Dec 13, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

December 02, 2021

SERVICE VISIT

Professional service writers; service work completed on time and with a satisfactory price. Will come back. time and with a satisfactory price. Will come back. More

by TREADWAYJC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jorge Banos Jr

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Dec 13, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi. Our staff is committed to providing each of our clients with the best automotive experience! Thank you for leaving us this response!

December 01, 2021

SERVICE VISIT

my truck was repaired in timely matter. I will be returning for any repairs I may have. customer service was great. returning for any repairs I may have. customer service was great. More

by 1KLYNN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jorge Banos Jr

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Dec 13, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi. It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

November 30, 2021

SERVICE VISIT

Slight problem on the repair but the team promptly corrected the issue and filled up my tanks ($100-value) as a gesture to ensure I was pleased with their remedy. corrected the issue and filled up my tanks ($100-value) as a gesture to ensure I was pleased with their remedy. More

by nanderson9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jorge Banos Jr

Report | Print

Dec 13, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall Of Georgia

November 24, 2021

SERVICE VISIT

Over all visit was fine. I would suggest to have more than one Service Rep. The gentleman did the best he could. Also, cut back on the number of people that have the same appt time. than one Service Rep. The gentleman did the best he could. Also, cut back on the number of people that have the same appt time. More

by PPGRIFFI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Not sure of his name.

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November 24, 2021

SERVICE VISIT

Super detail!!! Thank you. I still am waiting on the front license plate holder from when I purchased my vehicle (Sept 2020). front license plate holder from when I purchased my vehicle (Sept 2020). More

by GaDawg98

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sean Garrett, Jorge Banos Jr

Report | Print

November 23, 2021

SERVICE VISIT

My service advisor Tate did a great job of explaining the service and time requirements. service and time requirements. More

by jmstraka

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tate Gardner

Report | Print

November 23, 2021

SERVICE VISIT

I left my vehicle with Tate around 9:30 AM for a diesel oil change, tire rotation, and fuel filter change. Got the call around 12:30 PM and it was ready for pickup. Work was performed in a timely manner an oil change, tire rotation, and fuel filter change. Got the call around 12:30 PM and it was ready for pickup. Work was performed in a timely manner and I was pleasantly surprised. We have been going to this dealer since before it was previously owned by the two owners before. Long timers!! More

by rbburel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tate Gardner

Report | Print

November 19, 2021

SERVICE VISIT

My experience was great, took a bit longer than expected. Waiting room was not crowded, and quality coffee was available. Waiting room was not crowded, and quality coffee was available. More

by HASANRIA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Drew Pederson

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November 18, 2021

SERVICE VISIT

Been going here for the 5 years that I’ve lived in Georgia, haven’t had any issues with them. They always deliver and provide good services. Georgia, haven’t had any issues with them. They always deliver and provide good services. More

by NIEFY_CLARKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ed Barnes

5.0

Other Employees : Tate Gardner

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Jim Ellis Buick GMC Mall of GA - Service Center

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2,298 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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