Jim Ellis Buick GMC Mall of GA - Service Center

My service rep Tate is very responsive. He updates me often and when he says it’s going to be this amt of time it is! Very appreciative with my busy schedule. I’ll use this dealership for all of my ser often and when he says it’s going to be this amt of time it is! Very appreciative with my busy schedule. I’ll use this dealership for all of my service needs. More

I was scheduled at a certain time and I arrive on time and was seen and out in a reasonable amount time while I wait and was seen and out in a reasonable amount time while I wait More

Tom was very helpful. Great communication the entire time. I always feel confident that what I am being told needs to be done is what NEEDSto be done, not just recommendations. time. I always feel confident that what I am being told needs to be done is what NEEDSto be done, not just recommendations. More

Very happy with Drew's attention to my service issue! Jorge Banos paid attention to detail, he was excellent to work with.He made me feel that he was paying attention to detail!!! Jorge Banos paid attention to detail, he was excellent to work with.He made me feel that he was paying attention to detail!!! More

Very professional and friendly service. Good experience for my first time visiting this dealership. I would recommend their services and look forward to having my truck serviced with them in the future. for my first time visiting this dealership. I would recommend their services and look forward to having my truck serviced with them in the future. More

I’m very pleased with the Jim Ellis dealer of Buford , very professionals and very knowledgeable… they try to help me every time I have issues with my gmc … very professionals and very knowledgeable… they try to help me every time I have issues with my gmc … More

Routine service and air bag replaced under recall notice. Everything OK at this time. Drew was on top of our service from drop off to pick up. Everything OK at this time. Drew was on top of our service from drop off to pick up. More

The salesman at the service desk doesn’t work with the customer and it took all day just to get a oil change I won’t be coming back to this location customer and it took all day just to get a oil change I won’t be coming back to this location More

Drew is an outstanding service professional. I highly recommend him. He has my highest level of recommendation. I could not be happier with his professionalism and knowledge. recommend him. He has my highest level of recommendation. I could not be happier with his professionalism and knowledge. More

Drew Pederson was great! I really was concerned about the problem, and I felt he kept me informed and calmed my fears. Thanks to him and your service department I am confident my Enclave is in good shape problem, and I felt he kept me informed and calmed my fears. Thanks to him and your service department I am confident my Enclave is in good shape More