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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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April 23, 2021
Appointment was readily available, Service Technician was professional and courteous upon check-in. Elected to stay in Customer Lounge while car was being serviced and appreciated the variety of beverages o professional and courteous upon check-in. Elected to stay in Customer Lounge while car was being serviced and appreciated the variety of beverages offered. Service was performed quickly and as always I loved walking out to a clean car when I left. More
by Happy Customer
Verified CustomerEmployees Worked With
Sean Garrett, Drew Pederson
April 20, 2021
Ed Barnes is fantastic to work with. He is professional, friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC se friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC serviced with Ed. Thanks! More
by Jules22
April 20, 2021
Quick appointment availability. The team worked to get my vehicle serviced and found a great deal on tires. Couldn't beat the price that they offered. my vehicle serviced and found a great deal on tires. Couldn't beat the price that they offered. More
by TBIRS31
Employees Worked With
Drew Pederson
April 18, 2021
Friendly staff, coupons available and usually applied before having to ask, willing to work with you on “required” or “recommended” services vs. those that are not as critical or “nice to have”. before having to ask, willing to work with you on “required” or “recommended” services vs. those that are not as critical or “nice to have”. More
by nnn3
Employees Worked With
David Gonzalez
April 14, 2021
I had to jumpstart my 5 yr old battery, so I drove in for service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). More
by SARGE_CG
Employees Worked With
April 14, 2021
Very professional staff Resolved issue quickly. Nice, Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by resolving the issue without having to change parts More
by ASHISHNAYAK
Employees Worked With
David Gonzalez
April 12, 2021
As usual the service team did a great job. They were professional and courteous and did the service quickly. We had great communication width them. professional and courteous and did the service quickly. We had great communication width them. More
by Ltb
Employees Worked With
Drew Pederson
April 08, 2021
The service team continues to deliver at Jim Ellis MOG. They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and t They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and they have serviced it for those years. I keep going back because of the way I am treated and they are very competitive with their service prices. More
by DAVEYR
Employees Worked With
David Gonzalez
April 06, 2021
Very pleased with the service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by JOYABC
April 01, 2021
Outstanding service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by new2019gmc
Employees Worked With
Sean Garrett, Drew Pederson
