Jim Ellis Buick GMC Mall of GA - Service Center

Tate Gardner...my service advisor always takes car of me as well as my 2017 GM Sierra Denali. He always greets me with a smile and provides continuous progress updates to me from start to finish. He's def as well as my 2017 GM Sierra Denali. He always greets me with a smile and provides continuous progress updates to me from start to finish. He's definitely an asset to the Jim Ellis family as well as to his customers. Thanks Tate and keep of the great work! More

Tate in the service department was great very knowledgeable about my truck and gave me the truth which I don’t see very often. your service department is the reason why I come back and I live way knowledgeable about my truck and gave me the truth which I don’t see very often. your service department is the reason why I come back and I live way up in Jefferson. You should give him a raise More

I've been using Jim Ellis Buick to service my vehicle for the past 15 years and have been very please with their professionalism and quality of work. the past 15 years and have been very please with their professionalism and quality of work. More

In the past you were really excellent. Based of my last visit I was very disappointed. Now my check engine light is back on and I have return to the dealership again in order to pass emissions. Disappointe visit I was very disappointed. Now my check engine light is back on and I have return to the dealership again in order to pass emissions. Disappointed. More

Employees were not wearing PPE. There were shields in place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue with cloudy rear view mirror camera image. Did not attempt to wash truck, first service sinc purchase, nor fill fuel tank per email I received from Jim Ellis Service.. More

My service was completed promptly and exactly as requested. It’s what I have come to expect from Jim Ellis and have never been disappointed. My only issue was with your web site when I tried to sche requested. It’s what I have come to expect from Jim Ellis and have never been disappointed. My only issue was with your web site when I tried to schedule my service on line. I haven’t been able to use it for my last 2 service appointments. But I had no problem requesting an appointment by phone More

Tate is wonderful and very friendly and good at his job and knowledgeable and I’ll keep writing until I hit the 25 word minimum and knowledgeable and I’ll keep writing until I hit the 25 word minimum More

Excellent service and good to work with. Took good care of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck More

I have been completely satisfied by the services that I have received from Jum Ellis GMC. This includes the mechanical and electronic services. And, of course, the personnel that have addressed all of my 2 have received from Jum Ellis GMC. This includes the mechanical and electronic services. And, of course, the personnel that have addressed all of my 2013 Buick Enclave needs. More

Tate and staff were quick and efficient. Was there the length of time told and waiting area was clean and tidy. Thank you for service length of time told and waiting area was clean and tidy. Thank you for service More