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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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February 03, 2021
I live in Mishawaka IN. Mishawaka GMC Service is not I live in Mishawaka IN. Mishawaka GMC Service is not good, but Jim Ellis in Atlanta GA was excellence in his kindness and service. I wish mishawa I live in Mishawaka IN. Mishawaka GMC Service is not good, but Jim Ellis in Atlanta GA was excellence in his kindness and service. I wish mishawaka GMC would improve its service and kindness. More
by HANSKIM71
Verified CustomerEmployees Worked With
Jim Ellis
February 03, 2021
Sales Advisor David Gonzalez was not professional he did not update me on my car being service and did not to attempt to call me back. And he keep my car for over 24 hours just to change a battery and clean not update me on my car being service and did not to attempt to call me back. And he keep my car for over 24 hours just to change a battery and clean the cable’s. I had to go to his manager. I will not be going back to that dealership. More
by RCHEVIS
Employees Worked With
David Gonzalez, Jeff Ryberg
January 29, 2021
great dealership always smiling faces and helpful staff found my problem within two hrs and the leftride makes easy to drop off vechle to get home found my problem within two hrs and the leftride makes easy to drop off vechle to get home More
by shanardb1979
Employees Worked With
Tate Gardner
January 26, 2021
Appt. scheduled for oil change only. After being told twice not to rotate the tires since we had just had that done, tires were rotated anyway. I did speak with Sean over the phone regarding this. He ju twice not to rotate the tires since we had just had that done, tires were rotated anyway. I did speak with Sean over the phone regarding this. He just wrote it a off as “human error” & that is what is routinely done. In my line of work as a RN that attitude could kill someone. He did offer to come get the vehicle & rotate the tires back. The issue here is the sloppiness in the way things are handled here. We have had several issues with this particular service Dept. over the years. We will not be back or recommend this service Dept. More
by TJRD4
Employees Worked With
Sean Garrett
January 26, 2021
This place is great. Very clean and very professional. I have never had any issues with any service/maintenance whenever I take my truck to their shop. have never had any issues with any service/maintenance whenever I take my truck to their shop. More
by RHMCD1371
Employees Worked With
David Gonzalez
January 23, 2021
Thank you Jim Ellis for taking care of me! Jorge went over and beyond to take care of my service needs. If you want great service and a exceptional value vehicle go see this team in Buford! 😁 over and beyond to take care of my service needs. If you want great service and a exceptional value vehicle go see this team in Buford! 😁 More
by JUNESABLOCK
Employees Worked With
Jorge Banos Jr
January 21, 2021
Always does a great job with my Acadia. Thank you Even Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again More
by JABGOMEZ
Employees Worked With
David Gonzalez
January 20, 2021
Reliable, competent service. Service advisor was friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. More
by TERRIHARVEYASSOC
Employees Worked With
David Gonzalez
January 19, 2021
Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More
by JAXJAGS
Employees Worked With
January 18, 2021
Love Jim Ellis Buick Mall of Ga. We have been dealing with them for eight years and have always had excellent service, They are very friendly and easy to work with. with them for eight years and have always had excellent service, They are very friendly and easy to work with. More
by Ltb
Employees Worked With
Drew Pederson
