Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,317 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Jim Ellis Service sets the standard for others to follow. They are courteous as well as flexible willing to meet a customer's sometimes erratic schedule. This was my first encounter with Jorge Banos follow. They are courteous as well as flexible willing to meet a customer's sometimes erratic schedule. This was my first encounter with Jorge Banos and he was so patient taking the time to explain details of what service would be done. Thank you Jorge and Jim Ellis Service associates. Job well done. More
I always receive excellent customer service at Jim Ellis MOG. Tate was professional and polite. He made sure all of our concerns were addressed. Outstanding customer service. MOG. Tate was professional and polite. He made sure all of our concerns were addressed. Outstanding customer service. More
Sales Javon, Sam, Jason and the sales team are all Top notch. Had a post transaction issue and they stepped up big time and were willing to do the right thing. Fortunately, the issue appears resolved but notch. Had a post transaction issue and they stepped up big time and were willing to do the right thing. Fortunately, the issue appears resolved but the guesture and willingness to resolve the issue is meaningful. In doing so they’ve gaurenteed my business for years to come for any future GMC purchase. More
Everyone was professional, knowledgeable and cordial. This goes for the employees, all the way up to GM Jason Dowdy. We have purchased several cars here and will happily continue to do so. In fact, we’ll This goes for the employees, all the way up to GM Jason Dowdy. We have purchased several cars here and will happily continue to do so. In fact, we’ll be getting a new GMC truck in the next couple of months. More
Good battery service at a fair price. At 1 hour to complete, it was a little slow. But everything else was great. Nice waiting area, too! complete, it was a little slow. But everything else was great. Nice waiting area, too! More
Excellent service at this location. My service manager Drew was outstanding in keeping mr informed about the status of my vehicles maintenance and charges. Always a professional and friendly environment! Drew was outstanding in keeping mr informed about the status of my vehicles maintenance and charges. Always a professional and friendly environment! More
David is very responsive, listens and helpful to explain and educate. Thank you very much for having a professional such as David on your team- We are pleased that he is our service advisor and educate. Thank you very much for having a professional such as David on your team- We are pleased that he is our service advisor More
Impressed with cleanliness of facilities. Several staff member assigned to different areas were noticed. Especially impressed with. Ed Barness, service advisor, who stayed with me and provided detail aspec member assigned to different areas were noticed. Especially impressed with. Ed Barness, service advisor, who stayed with me and provided detail aspect of our problem. He answered our concerns honestly and quickly. Very impressed with providing excellent service. More
Tate was professional and included the right stakeholders to fix the issues, I was having with my vehicle. Many thanks to Tate's attention to detail. to fix the issues, I was having with my vehicle. Many thanks to Tate's attention to detail. More