Jim Ellis Buick GMC Mall of GA - Service Center

You can count on excellent service Jim Ellis service has always been there when we needed them. From regular service to emergency service. We had an unexpected dead battery. Once the Jim Ellis service has always been there when we needed them. From regular service to emergency service. We had an unexpected dead battery. Once the car arrived David Gonzalez immediately took care of our car. He quicky got the car back on the road and provided a courtesy ride from our home to the dealership to pick the car up. He is professional, courteous and makes you his number one priority. More

Customer service is always friendly , positive and polite. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. More

Service department Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the servi Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the service associate said it would be.. More

Great, friendly service! Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. More

Excellent Service The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work that is needed on my car. More

Excellent customer service Service advisor was very attentive and prompt. Took care of my concerns without me have to follow up. No unnecessary up sale of service, even if there Service advisor was very attentive and prompt. Took care of my concerns without me have to follow up. No unnecessary up sale of service, even if there is one, they take time in explaining why you need the recommended service. More

Great customer service We have both our vehicles serviced at Jim Ellis. Sean is our service manager and he goes out of his way to always help and keeps us informed while ser We have both our vehicles serviced at Jim Ellis. Sean is our service manager and he goes out of his way to always help and keeps us informed while service is being performed. More

Superior customer service The best overall service of any auto dealer. Sean will make sure all you questions are answered and correct service performed. A great environment The best overall service of any auto dealer. Sean will make sure all you questions are answered and correct service performed. A great environment to wait while taking of vehicle needs. William Turner More

Excellent service Even though I complained about being called so many times to schedule oil change, Cory Wright was very patient with me and explained why I got the cal Even though I complained about being called so many times to schedule oil change, Cory Wright was very patient with me and explained why I got the calls. He was very courteous, wrote everything up, took my car and had everything done in record short time. I came out to a cleaned car and was very pleased. I'll never complain again!!! More

Everything was great Service was great and everything was explained to me about what had to be done . I would recommend anyone to use Jim Ellis service department. Service was great and everything was explained to me about what had to be done . I would recommend anyone to use Jim Ellis service department. More