Jim Ellis Buick GMC Mall of GA - Service Center

Unsatisfactory I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it wa I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it was not More

Great!!! Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the w Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the work done in a timely matter . He did a great job . More

Great service I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. More

Service Appointment The service center at Mall of Georgia has always been awesome. I started taking my car to a closer dealership but was not satisfied with the customer The service center at Mall of Georgia has always been awesome. I started taking my car to a closer dealership but was not satisfied with the customer service or the waiting experience. I am very please with this dealership and will continue to take my vehicles here as long as I have a Buick More

Helpful This service department is helpful. And if you wait, the waiting area is comfortable and clean. Sean was very helpful to me, and I will always be a lo This service department is helpful. And if you wait, the waiting area is comfortable and clean. Sean was very helpful to me, and I will always be a loyal customer. More

Friendly and professional I was greeted with a smile. The professionals took their time in explaining all the steps with me. They made sure that my wait was comfortable. The I was greeted with a smile. The professionals took their time in explaining all the steps with me. They made sure that my wait was comfortable. There were TVs, snacks, tea and coffee. Thank you and hope to do business with you again soon More

Routine first vehicle service Appointment was right on time and service completed in the expected. Waiting facility was very good. Sean - service department - explained all detail Appointment was right on time and service completed in the expected. Waiting facility was very good. Sean - service department - explained all details very well and exceeded expectations - like concierge service. More

Buick Enclave James did a great job, was courtesy and kept me informed with the process and all of the issues that where wrong with my vehicle. Thank you James did a great job, was courtesy and kept me informed with the process and all of the issues that where wrong with my vehicle. Thank you More

My service experience rocked My service advisor David Blood was very pleasant to deal with. Great personality he kept me updated and made sure I had my Lyft ride set up quick. My service advisor David Blood was very pleasant to deal with. Great personality he kept me updated and made sure I had my Lyft ride set up quick. More

Oil change I continue to have oil changes and tire rotations for my two Acadias done here. It's a very clean facility with friendly, efficient service writers. I continue to have oil changes and tire rotations for my two Acadias done here. It's a very clean facility with friendly, efficient service writers. I can usually get in and out in an hour which is a real plus when you have a busy schedule. So much better of an experience than going to a dedicated oil change facility. Plus they do an inspection to catch any service/repair issues. More